Blackjack Dual Rate Dealer - 33765

Chickasaw Nation; Clearwater (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Chickasaw Nation in Kingston, OK is seeking a Part Time Card Dealer to provide courteous card-game service, deal assigned games, and contribute to revenue and guest entertainment. The role emphasizes compliance with gaming rules, professional conduct, and a clean, safe work area.

The position requires a background check, a CDNC blackjack dealer credential, and an appropriate gaming license or permit. Dress code and teamwork are essential to daily operations.

Qualifications

• Must pass gaming background check.
• CDNC certified blackjack dealer.
• Gaming license or permit as required.
• High School Diploma or GED.

Responsibilities

• Deal casino card games as assigned to provide courteous and entertaining experience and generate revenue.
• Provide first class customer service and respond to inquiries professionally.
• Maintain a clean and safe work area and ensure a professional environment.
• Adhere to Chickasaw Nation dress code standards and policies.
• Escalate issues to supervisor when needed to ensure timely resolutions.
• Maintain security of games and monies by staying at the table and monitoring layout and chips.
• Coordinate with Casino Operations and Surveillance to detect and prevent cheating.
• Perform other duties as assigned.

Skills

Card and Table Games compliance

Customer service

Communication skills

Attention to detail

Punctual and reliable

Education

High School, GED or Equivalent

Job description

Kingston, OK | Card Games | Part Time 38

Description

Summary

Deal casino card games as assigned in order to provide a courteous and entertaining experience for all guests and generate revenue for the department.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Cleans assigned area
• Cleans and sweeps floors
• Cleans and sanitizes bathrooms
• May empty ash trays
• Disposes of trash
• May clean exterior areas such as parking lots and sidewalks
• Aligns seats close to machines in gaming areas
• Escalates problematic customer issues to the next level supervisor to provide a timely resolution to ensure maximum level of customer satisfaction
• Maintains security of games and monies by remaining at the assigned table and keeping visual contact with customers, game layout and chip rack at all times
• Provides instructions to guest when requested or as assigned in order to encourage gaming activity
• Coordinates with Casino Operations and Surveillance to detect and prevent attempts to cheat and to identify floor irregularities to ensure game integrity and protection
• Deals assigned card games
• May perform "open" or "close" responsibilities for assigned work area
• Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
• Ensures all audits, reports and other operational communications are accurate and timely
• Completes a variety of standard and ad hoc reports as required
• Assists staff with accomplishing goals
• Ensures staff stays in assigned areas
• Investigates and resolves discrepancies
• Resolves minor employee concerns
• Communicates area performance and operational information to line of support
• Approves/denies time off requests
• In a timely manner, assists in resolving customer and employee complaints not resolvable by subordinates by listening, investigating and answering questions
• Performs all other duties as assigned

Competencies

Essential:

• Able to follow instructions, both written and oral
• Card and Table Games compliance
• Able to adhere to all scheduling and attendance requirements
• Ability to maintain a high level of confidentiality in all matters
• Ability to handle difficult customers and situations
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Read, understand, apply, and retain knowledge of Title 31 subject matter
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Uses voice in authoritative manner

Education

Essential:

• High School, GED or Equivalent

Credentials

Essential:

• Pass gaming background check
• CDNC certified blackjack dealer
• Gaming license or permit as required by assigned position

Working Conditions

Essential:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Fast-paced environment
• May work in loud or noisy areas
• Noisy
• Potential exposure to blue and or white light
• Communications written, verbal
• May be required to assist individuals with unmanaged emotions
• Pass pre-employment drug test
• Hand-eye coordination, reach and grasp
• Manual dexterity
• Sitting up to 100% of shift
• Standing up to 100% of shift
• Visual acuity for detail, distance, color, depth perception
• Walking up to 25% of shift
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May be on-call
• May work rotating shifts
• May work weekend shift

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission

To enhance the overall quality of life of the Chickasaw people.

Vision

To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork