BizOps Vendor Product Manager

Tata Consultancy Services; Bellevue (WA); On-site; USD 102,600 - 125,400; Full time

Job summary

Tata Consultancy Services is seeking a seasoned professional to lead BizOps execution in Bellevue, WA. The role requires extensive experience in program management, aligning business needs with technological solutions, and driving operational efficiency.

Responsibilities include validating requirements, managing UAT processes, and coordinating with cross-functional teams to ensure readiness for go-live. Candidates should have strong skills in product management and vendor management, along with a proven track record of implementing process improvements.

Qualifications

• 10 years of experience in a relevant field.
• Proven ability to drive end-to-end program execution.
• Strong skills in aligning business needs with system solutions.

Responsibilities

• Drive BizOps program execution aligning business needs with system solutions.
• Gather and validate business requirements with stakeholders.
• Translate business needs into system and process solutions.
• Validate UAT scenarios and lead testing sessions.
• Coordinate defect tracking and resolution with engineering teams.

Skills

Product Life Cycle Management

Development Methodologies

Product Management

Localization Operations

CRM

GlobalLink

ADO

Vendor Management

Process Improvement

Reporting & Analytics

Stakeholder Management

Job description

Base salary range (Min. & Max. to be mentioned)~$114K

Experience Range: 10 Years

Must Have Technical/Functional Skills

• Product Life Cycle Management & Development Methodologie

Responsibilities

• Drive end-to-end BizOps program execution by aligning business needs with system solutions, leading cross-functional delivery, and ensuring measurable improvements in operational efficiency, quality, and scalability.
• Gather, document, and validate business requirements (BRDs/FSDs) with stakeholders and COE PM for KTBR items.
• Translate business needs into system and process solutions in partnership with Engineering and Product team.
• Ensure alignment between business goals, system capabilities, and compliance requirements.
• Validate UAT scenarios based on BRDs and FSDs, business workflows, and system integration.
• Lead scenario‑based UAT across multiple platforms to validate business workflows; be the voice of business in these UAT sessions.
• Coordinate with COE PM/Engg TPM for defect tracking, triage, and resolution with Engineering teams; ensure all defects and bugs are tested thoroughly and any CRs from testing are logged correctly.
• Drive alignment on priorities, timelines, dependencies, and issue resolution for defects and CRs.
• Ensure readiness for go‑live through validation, stakeholder sign‑off, and risk mitigation.
• Lead response for critical operational issues (e.g., contract routing, PO/invoice failures, supplier onboarding); perform root cause analysis and drive corrective actions across team.
• Stabilize operations while implementing long‑term preventive solutions.
• Work with COE PM to develop and execute change management plans for new features and process updates.
• Create training materials, newsletters, and stakeholder communication.
• Drive adoption through clear communication, enablement, and feedback loop.

Generic Managerial Skills

• Product Management
• Localization Operations
• CRM
• GlobalLink
• ADO
• Vendor Management
• Process Improvement
• Reporting & Analytics
• Stakeholder Management