Bistro Team Member — Front & Back of House

Shaner Hotels; Baltimore (MD); On-site; USD 18,000 - 22,000; Full time

Job summary

The Bistro Team Member role at Courtyard Baltimore McHenry Row is a dynamic, hands-on position that supports Front of House and Back of House operations within the Bistro. You will engage guests, take orders, prepare items, and help maintain a clean, inviting service area while delivering quality hospitality.

We seek hospitality-minded individuals with strong communication and teamwork skills who can thrive in a fast-paced environment.

Qualifications

• Previous restaurant, hotel, food service or customer service experience preferred.
• Previous cooking or kitchen experience is a plus.
• Strong customer service and communication skills.
• Ability to work effectively in a fast‑paced environment.
• Ability to work both independently and as part of a team.
• Ability to handle multiple tasks and prioritize responsibilities.
• Basic understanding of food safety and sanitation practices.
• Ability to stand for extended periods and perform physical duties associated with the position.
• Must be willing to cross‑train and work in both Front of House and Back of House functions.

Responsibilities

• Front of House / Guest Service: Welcome guests, take orders, prepare and serve Bistro items, operate POS, keep area stocked and clean, address guest questions and ensure timely delivery.
• Back of House / Kitchen: Prepare menu items per recipes and safety standards, operate kitchen equipment, assist with food prep and storage, maintain cleanliness and proper labeling.
• Team Responsibilities: Work in FOH and BOH as needed, collaborate with hotel team, maintain professionalism in a fast-paced environment, follow hotel and company standards.

Skills

Customer service

Communication

Teamwork

Food safety

Cross-training

Job description

The Bistro Team Member role at Courtyard Baltimore McHenry Row is a dynamic, hands-on position that supports Front of House and Back of House operations within the Bistro. You will engage guests, take orders, prepare items, and help maintain a clean, inviting service area while delivering quality hospitality.

We seek hospitality-minded individuals with strong communication and teamwork skills who can thrive in a fast-paced environment.