Bistro Server: Guest Experience Champion

crestline-external; Baltimore (MD); On-site; USD 28,000 - 42,000; Full time

Job summary

Crestline Hotels & Resorts seeks a friendly Bistro Server for our Courtyard Baltimore Downtown/Inner Harbor, delivering breakfast, dinner, cocktails in a welcoming setting.

You will take orders, serve beverages and food, collect payments, and help maintain the restaurant area per Marriott standards. Training in liquor, wine and food service is preferred, with TIPS/CARE certification expected or acquired on the job.

Qualifications

• Friendly, guest-focused service experience is preferred.
• Must have good command of English and guest relations training.
• TIPS/CARE (or equivalent) certification preferred or to be obtained by first day on the job.

Responsibilities

• Take food and beverage orders and serve to guest tables.
• Process payments and operate POS system.
• Check IDs to verify alcohol service eligibility and ensure guest satisfaction.
• Present menus, answer questions, and recommend items as appropriate.
• Maintain dining area and assist in setup for shifts and large parties.

Skills

Guest service

English proficiency

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

Crestline Hotels & Resorts seeks a friendly Bistro Server for our Courtyard Baltimore Downtown/Inner Harbor, delivering breakfast, dinner, cocktails in a welcoming setting.

You will take orders, serve beverages and food, collect payments, and help maintain the restaurant area per Marriott standards. Training in liquor, wine and food service is preferred, with TIPS/CARE certification expected or acquired on the job.