Bistro Server & Guest Concierge

AC Hotel Columbus; Columbus (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Vacation time

401K plan

Performance bonuses

Job summary

RAM Hotels in Columbus, GA is seeking a Bistro Server to deliver outstanding guest experiences in a fast-paced setting. You will serve food and drinks, assist guests with local recommendations, and maintain brand standards while ensuring a safe, clean work area.

Ideal candidates bring prior Food & Beverage experience, excellent customer service, and the stamina to stand and pace through shifts, including weekends.

Qualifications

• Minimum 6 months experience in Food and Beverage service.
• Excellent customer service skills.
• Able to lift 50 lbs.
• Ability to work in a fast-paced environment.
• Knowledge of local area for guest recommendations.

Responsibilities

• Provide professional, friendly service; anticipate guest needs; answer inquiries about the visit, location, amenities, and local attractions; resolve guests' complaints.
• Complete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures.
• Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with laws; maintain a clean, well-stocked workspace.
• Perform other tasks as necessary or required to meet or exceed guest satisfaction

Skills

Customer service

Teamwork

Stamina

Flexible shifts

Food & beverage knowledge

Guest relations

Job description

RAM Hotels in Columbus, GA is seeking a Bistro Server to deliver outstanding guest experiences in a fast-paced setting. You will serve food and drinks, assist guests with local recommendations, and maintain brand standards while ensuring a safe, clean work area.

Ideal candidates bring prior Food & Beverage experience, excellent customer service, and the stamina to stand and pace through shifts, including weekends.