Bistro Server/Bartender PM

The Crescent Hotels Group; The Colony (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality industry is looking for proactive guest service associates. You will be responsible for taking and serving food orders, answering guest inquiries, and ensuring satisfaction through effective communication and professionalism. Ideal candidates are self-starters capable of working in a team and handling physical tasks.

Qualifications

• Must have the ability to communicate in English.
• Self-starter personality with a professional demeanor.
• Team player willing to assist co-workers.

Responsibilities

• Take and serve guest orders promptly.
• Answer guest questions about the menu and ensure food quality.
• Complete assigned services and training as needed.

Skills

Communication in English

Teamwork

Prolonged standing

Ability to lift at least 30 lbs

Job description

Description

ESSENTIAL JOB FUNCTIONS:

1.Take and serve guest orders promptly and according to service manual.

2. Build and create dishes when necessary, according to the Courtyard Culinary Book.

3. Do all necessary "mise en place" and side work as assigned.

4. Answer any guest questions about the menu.

5. Operate the electronic cash register/P.O.S. system (where applicable).

6. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

7. Complete all Service Marriott Trainings within 90 days of being hired.

7. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts