Bistro Server & Bartender

Hyatt Hotels; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Server/Bartender at a vibrant Bistro. This role is perfect for individuals who thrive in a fast-paced environment and enjoy engaging with guests. Your friendly service will set the tone for a memorable dining experience. Enjoy competitive wages and a comprehensive benefits package, including medical, dental, and 401K options. This position offers opportunities for personal development and career advancement in a supportive culture that values diversity and inclusion. If you have a passion for hospitality and a winning personality, this is the perfect opportunity for you!

Benefits

Medical/Dental/Vision Plans

Life Insurance

401K Options

Tuition Assistance

Discounted Room Rates

Training & Development

Career Advancement Opportunities

Qualifications

• Passion for serving others with a friendly demeanor.
• Ability to handle cash and maintain transaction records.

Responsibilities

• Maintain a calm demeanor during busy periods and ensure guest satisfaction.
• Engage with guests and respond to their needs with clear communication.
• Keep workspace clean and organized while managing stock.

Skills

Customer Service

Cash Handling

Problem Solving

Interpersonal Skills

Computer Awareness

Education

High School Diploma

Tools

Point of Sale System

Job description

Courtyard by Marriott Pittsburgh University Center

Our Bistro is looking for a Server / Bartender! Our Bistro serves made-to-order breakfast and lunch items, coffee and specialty drinks as well as light dinner and cocktails daily.

We are looking for:

1. Full Time Evening Bistro Attendant - that can serve and bartend
2. Part Time Morning/Afternoon Bistro Attendant - that can serve and bartend

Gratuity is received!

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Responsibilities:

1. Maintains a calm demeanor during periods of high volume or unusual events
2. Make decisions and solve problems in the interest of 100% guest satisfaction
3. Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
4. Maintains a clean and organized workspace
5. Maintains regular and punctual attendance
6. Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
7. Cashier experience and computer knowledge helpful
8. Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift
9. Maintaining cleanliness of all appliances and counter space throughout the morning
10. Must be personable and able to meet the public. Greet and welcome customers
11. Resolve different types of complaints from customers or address them to the food and beverage manager
12. Stock shelves, keep a note of stock that are about to finish
13. Must be apt in handling money, currencies and coins
14. Must have the ability to do repetitive work without any errors
15. Must be able to maintain records regarding transactions on computers
16. Must have basic computer awareness
17. Must have excellent interpersonal and people skills
18. Must deal with customers politely
19. Must be dressed neatly
20. Integrity, honesty and accountability in all dealings. Must be ready to work varied hours and weekends

Benefits (Full Time Associates only):

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All.”