Bistro Server (AM)

HHM Hospitality; San Mateo (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

HHM Hotels’ San Mateo property is hiring a Bistro Server to warmly serve guests in the restaurant and on the patio. You will take orders, input and process payments, and communicate dietary needs to the kitchen. You may assist with bar and bussing during peak periods and must follow safety and alcohol-service policies.

Shifts vary, including weekends; you should be able to stand long periods and lift up to 25 pounds. This role supports guest satisfaction and sustainability initiatives.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Responsibilities

Education

High School diploma or equivalent preferred

Previous food and beverage experience or equivalent training required

Job description

Overview

Opportunity: Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager

Your Focus

• Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
• Take orders from customers, input orders, obtain payment and provide change.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol, when necessary.
• Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
• Clean all equipment and areas, locking equipment doors, etc.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This San Francisco Airport Hotel is near it all. Here in San Mateo, CA, our hotel's guests can easily get to all the attractions and businesses of the San Francisco Bay area. In addition, a free shuttle runs between San Francisco Airport (SFO) and theHoliday Inn®& Suites San Mateo - San Francisco SFO.

This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting space is available in three rooms, so you can host your next event with us. Since we're near SFO, the hotel is moments from Tech, Pharmaceutical, and Corporate, too.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.