Restaurant Server

DoubleTree by Hilton Hotel Little Rock; Little Rock (AR); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking enthusiastic Restaurant Server professionals to provide friendly, high‑quality guest service. You will welcome guests, take orders in our restaurant, and assist with hotel functions, ensuring a 5-star experience.

Applicants should have strong communication, teamwork, and time management skills, with flexibility for various shifts. This role includes full‑time hours and opportunities for professional development within the hospitality group.

Qualifications

• Experience in face-to-face customer service is a plus.
• Polished presentation with professional communication skills.
• Scheduling flexibility is a must.

Responsibilities

• Welcome and connect with every customer; discover needs and make recommendations.
• Answer questions about food, beverages and hotel services.
• Take orders from guests and enter into POS system.
• Perform running side work and opening/closing duties as assigned.
• Maintain a clean and organized work area.
• Ensure guests are satisfied with beverage, food, and service; respond to requests.

Skills

Customer service

Time management

Attention to detail

Teamwork

Flexible hours

Communication

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Restaurant Server Overview:

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

Responsibilities include:

• Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.

• Answer questions about our food, beverages and other restaurant or Hotel functions and services.

• Take food and beverage orders from guests, enter orders in POS system.

• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.

• Maintain a clean and organized work and service area.

• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.

• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).

• Teamwork -- Offer or ask for help to your fellow team members as situations arise.

• Be available to fill in as needed to ensure a smooth and efficient operation of the Restaurant as directed by the immediate supervisor.

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• Have a keen eye for detail, time management and great customer service skills.

• Pleasant and friendly demeanor.

• Able to work as a team and independently.

• Flexible working hours.

• Ability to work with little or no supervision while meeting high-performance standards.

• Physical mobility and stamina.

• Must be able to pass a background check.

• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire! We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay- Why wait for pay day – get your pay when you need it24/7.
• Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan- Nobody wants to work forever, start planning for your future now.
• Hotel D iscounts- It’s one of the biggest industry perks.
• Shoes for Crew s- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Hospitality Online