Bistro Attendant

Courtyard by Marriott Philadelphia Coatesville Exton; Coatesville (Chester County); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive hourly wage

Opportunities for advancement

Employee discounts on food and beverages

Training and development programs

Job summary

Courtyard by Marriott Philadelphia Coatesville Exton is looking for a dynamic Bistro Attendant to join our vibrant hospitality team in Coatesville, PA. This role involves creating memorable guest experiences through exceptional service and organization of the bistro. Responsibilities include greeting guests, taking orders, serving food and beverages, and maintaining a clean environment. Candidates should have a high school diploma and customer service experience. Competitive hourly wage and opportunities for advancement are offered.

Qualifications

• Customer service experience in food and beverage roles preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and serve guests to create a positive experience.
• Take orders using POS systems and process payments accurately.
• Maintain cleanliness and organization of dining areas.

Skills

Customer service

Multitasking

Communication skills

Basic math skills

Education

High school diploma or equivalent

Job description

Job Title: Bistro Attendant

A dynamic and customer-focused Bistro Attendant is needed to join our vibrant hospitality team. This role is ideal for individuals who enjoy creating memorable experiences for guests by ensuring high standards of service and contributing to the overall atmosphere of our bistro. The Bistro Attendant will be responsible for delivering exceptional service, maintaining the cleanliness and organization of the bistro, and assisting with food and beverage preparation and delivery.

Key Responsibilities

• Greet and welcome guests in a friendly and courteous manner, ensuring a positive first impression.
• Take orders accurately and efficiently using POS systems, and provide menu recommendations as needed.
• Serve food and beverages promptly while adhering to company standards and guest preferences.
• Maintain the cleanliness and organization of dining areas, including tables, chairs, and any buffet setups.
• Assist in the preparation of simple food and beverage items as required.
• Handle guest inquiries and resolve any complaints quickly and effectively to enhance guest satisfaction.
• Collaborate with kitchen and bar staff to ensure seamless service delivery.
• Process payments and manage cash/credit transactions accurately.
• Assist in setting up and breaking down the bistro for breakfast, lunch, or special events.
• Continuously monitor the bistro area to ensure a clean, comfortable, and safe environment for guests and staff.

Qualifications

• High school diploma or equivalent; additional education or training in hospitality is a plus.
• Previous experience in a customer service or food and beverage role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic math skills for handling transactions and providing change.
• Ability to stand for extended periods and lift up to 25 lbs.
• Flexible availability, including weekends and holidays.

Benefits

• Competitive hourly wage.
• Opportunities for advancement within a growing company.
• Employee discounts on food and beverages.
• Training and development programs to enhance your career in hospitality.

Join our team and contribute to a lively and welcoming bistro environment where every guest feels valued and appreciated!