Birthday Party Experience Manager

Altitude Trampoline Park; Yuba City (CA); Presencial; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Altitude Trampoline Park is seeking a Party Host Manager to lead birthday party operations. You will schedule requests, build reservations in our POS, and manage staff to ensure a fun, safe, and seamless guest experience.

The role requires 2–3 years of supervisory experience in events, strong communication, and organizational skills. Typical shifts include days, nights, weekends, and holidays as needed to deliver outstanding Altitude experiences.

Qualificações

• 2-3 years of supervisory or management experience in party planning or booking events.
• Degree in management is a plus.
• Family Entertainment or amusement park background is a plus.
• Workdays, nights, weekends, and holidays as required.
• Must be very organized, detailed oriented, and a strong communicator.
• Professional, "Altitude" attitude and work ethic.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.

Responsabilidades

• Schedule, coordinate and manage birthday party requests
• Create a fun and enthusiastic environment for all guests
• Organize and implement birthday activities
• Supervise and schedule party staff
• Handle guests' questions and concerns professionally and courteously
• Maintain reservations and prepare reports
• Oversee party experience
• Maintain positive guest experience by using our SMILES philosophy
• Sources, orders, and maintains inventory of party supplies
• Maintains open communications with management of scheduled events
• Develop and implement post-party follow up and referral process
• Assists and supports front desk staff on all birthday related questions/concerns
• Operates Point of Sale (POS) system including deposits and party transactions
• Support sales and marketing plans in collaboration with leadership team
• Follow safety and incident reporting guidelines
• Provides or performs other services or duties as required by management

Conhecimentos

Supervisory experience

Party planning

Customer service

Strong communicator

Formação académica

Degree in management

Ferramentas

POS system

Descrição da oferta de emprego

Altitude Trampoline Park is seeking a Party Host Manager to lead birthday party operations. You will schedule requests, build reservations in our POS, and manage staff to ensure a fun, safe, and seamless guest experience.

The role requires 2–3 years of supervisory experience in events, strong communication, and organizational skills. Typical shifts include days, nights, weekends, and holidays as needed to deliver outstanding Altitude experiences.