Birthday Party Experience Lead

Altitude Trampoline Parks; Yuba City (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Altitude Trampoline Parks is seeking a Party Host Manager to coordinate birthday party events, manage staff, and ensure an energetic, guest-focused experience. This role reports to the General Manager and requires strong organizational and communication skills.

Responsibilities include scheduling parties, managing reservations, operating the POS for party transactions, and collaborating with leadership on sales and marketing initiatives. Availability on weekends and holidays is expected.

Qualifications

• 2-3 years of supervisory or management experience in party planning or booking events.
• Degree in management is a plus.
• Family Entertainment or amusement park background is a plus.
• Workdays, nights, weekends, and holidays as required.
• Must be very organized, detailed oriented, and a strong communicator.
• Professional, "Altitude" attitude and work ethic.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast- paced environment.

Responsibilities

• Schedule, coordinate and manage birthday party requests.
• Create a fun and enthusiastic environment for all guests.
• Organize and implement birthday activities.
• Supervise and schedule party staff.
• Handle guests' questions and concerns professionally and courteously.
• Maintain reservations and prepare reports.
• Oversee party experience.
• Maintain positive guest experience by using our SMILES philosophy.
• Source, order, and maintain inventory of party supplies.
• Maintain open communications with management of scheduled events.
• Develop and implement post-party follow up and referral process.
• Assist and support front desk staff on all birthday related questions/concerns.
• Operate POS system including deposits and party transactions.
• Support sales and marketing plans in collaboration with leadership team.
• Follow safety and incident reporting guidelines.
• Provide or perform other services or duties as required by management

Skills

Supervisory experience

Party planning

Event booking

Communication

Organization

Education

Degree in management

Tools

POS system

Inventory management

Job description

Altitude Trampoline Parks is seeking a Party Host Manager to coordinate birthday party events, manage staff, and ensure an energetic, guest-focused experience. This role reports to the General Manager and requires strong organizational and communication skills.

Responsibilities include scheduling parties, managing reservations, operating the POS for party transactions, and collaborating with leadership on sales and marketing initiatives. Availability on weekends and holidays is expected.