Birthday Party Experience Coordinator

92nd Street Y; New York (NY); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Gym membership

Discounts on events

Cutting-edge training

Job summary

92NY Athletics is seeking a charismatic Birthday Party Assistant Coach to join our onsite team. This year-round, per diem role supports the growing birthday party business, with flexible scheduling for the right candidate.

As part of the 92NY birthday party team, you will handle administrative tasks, communications with patrons, staffing coordination, tours, payments, and staff meetings. We offer a supportive environment and opportunities to grow within a world-class cultural community center.

Qualifications

• HS Diploma; Bachelor's preferred.
• Must have prior experience in an office environment.
• Strong communication skills, phone etiquette, proficiency in computer systems and excellent customer service skills.

Responsibilities

• Support the Senior Birthday Party Supervisor with assigned birthday party administrative, logistical and customer service-related tasks.
• Responsible for daily communications via email and phone with birthday party patrons.
• Help with staffing logistics, including the utilization of special apps and software for staff availability and communication.
• Coordinate and lead parent tours of the facility.
• Assist with payment review and processing, as needed.
• Attend and support quarterly birthday party staff meetings.
• Greet children and families with a positive attitude and ensure the highest quality customer experience to represent 92NY birthday parties.

Skills

Communication

Phone etiquette

Customer service

Computer proficiency

Education

HS Diploma

Bachelor's degree (preferred)

Job description

92NY Athletics is seeking a charismatic Birthday Party Assistant Coach to join our onsite team. This year-round, per diem role supports the growing birthday party business, with flexible scheduling for the right candidate.

As part of the 92NY birthday party team, you will handle administrative tasks, communications with patrons, staffing coordination, tours, payments, and staff meetings. We offer a supportive environment and opportunities to grow within a world-class cultural community center.