Birthday Party Attendant 1

The Plex; San Jose (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

The Plex in San Jose, California, is looking for an Activities Attendant to oversee children's activities, such as jumpy houses and field trips. This role requires engaging with children and facilitating a safe and enjoyable environment while providing excellent customer service.

The ideal candidate should have a high school diploma and experience with children, along with strong verbal communication skills. The position involves physical activities, including standing and lifting, during work shifts.

Qualifications

• Customer service skills are paramount for engaging with children and parents effectively.
• Ability to communicate in a clear and friendly manner is essential.
• Physical stamina is required to manage children in an active environment.

Responsibilities

• Oversee activities during birthday parties and monitor the Kids Corner area.
• Engage with children during activities to ensure safety and enjoyment.
• Coordinate with parents to address their needs and ensure satisfaction.

Skills

Customer Service Obsession

Excellent interpersonal skills

Excellent verbal communication skills

Excellent written communication skills

Education

High school diploma or equivalent

Up to one year’s related experience

Previous experience working with children and teenagers

Job description

Job Summary

Under direct supervision, the activities attendant is responsible for overseeing the activities done during birthday parties, field trip and monitoring the Kids Corner area. The activities include jumpy houses, slides, rock climbing, arcade, and other games. Works with chaperones to ensure enjoyment for kids. Acts as host for birthday parties and Kids Corner.

Duties/Responsibilities

• Enthusiastically greet and check in members as they enter (track and control usage); smile and use names often.
• Setup children’s activities, getting equipment.
• Gather, monitor kids.
• Coordinate with parents, check if they need anything.
• May help serve food.
• May help bus and clean tables.
• May serve drinks, food.
• Assist host with birthday party gifts, transport to car.
• Provide exciting and excellent service for guests of all ages, focusing on children.
• Engage in activities with the children while maintaining a safe environment; activities may include jumpy houses, field activities, rock climbing, and more.
• Provide excellent customer service while maintaining cleanliness within the play areas.
• Complete guest transactions handling them appropriately.
• Ensure that different areas are kept clean, properly maintained, and pick up any trash on the floors.
• Provide information about facilities, entertainment options, and rules and regulations to guests.
• Promote The Plex’s events and programs.
• Adhere to safety guidelines outlined for the Plex.
• Communicate any issues or escalations to supervisors or department managers.
• Assist department manager and other departments in administrative duties and projects as requested.
• Incumbents must clock into correct department that they work at that time.

Required Skills/Abilities

• Customer Service Obsession with excellent interpersonal skills.
• Excellent verbal and written communication skills.

Education and Experience

• High school diploma or equivalent.
• Up to one year’s related experience required.
• Previous experience working with children and teenagers.

Physical Requirements

• Stand for duration of work shift.
• Running and walking.
• Bend, reach overhead, and lift up to 50 lbs.
• Climbing, stooping and/or crouching, kneeling, and reaching.
• Must be observant to all member activities and surroundings with a keen eye, prepared for any emergency response.

Qualifications

No additional qualifications listed.