Birth & Transition Care Navigator

Hackensack Meridian Health; Woodbridge Township (NJ); Hybrid; USD 31,000 - 44,000; Full time

Job summary

Hackensack Meridian Health seeks a Transitions of Care Doula, a hybrid, non-medical professional who supports birthing people before, during, and after childbirth. This role blends doula care with essential care coordination for safe, memorable, and empowering birth experiences.

Responsibilities include ongoing emotional and physical support, advocacy with the clinical team, post-discharge planning, and helping families access lactation, pediatric and behavioral health resources.

Qualifications

• High School diploma, GED or equivalent.
• Minimum 1 year of experience as a certified Doula in the last 3 years.
• Reliable transportation for travel throughout service area and 24/7 availability for in-person labor support.
• Knowledge of social needs and their impact on maternal and infant outcomes.
• Strong organizational, critical thinking and problem-solving skills.
• Ability to provide culturally competent, patient-centered support with empathy and professionalism.
• Experience working in a fast-paced team environment and ability to prioritize tasks under pressure.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and Google Suite.

Responsibilities

• Provide continuous emotional, physical, and informational support to birthing individuals and their families through prenatal, labor, birth, and postpartum periods.
• Advocate for patient choices and communicate with the clinical care team.
• Collaborate with providers and hospital staff to ensure seamless, personalized care.
• Provide uninterrupted support throughout active labor and delivery.
• Assist with position changes, counter-pressure, massage, hydrotherapy, fluids and nourishment as approved.
• Offer emotional support and reassurance to relieve fear and anxiety.
• Assess post-discharge needs and develop individualized postpartum transition plans.
• Facilitate communication between family and healthcare team to remove discharge barriers.
• Provide referrals to OB-Gyn, lactation, pediatric, behavioral health and transportation resources.

Skills

Empathy

Communication

Organization

Problem-solving

Bilingual (Preferred)

Education

High School diploma or GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health seeks a Transitions of Care Doula, a hybrid, non-medical professional who supports birthing people before, during, and after childbirth. This role blends doula care with essential care coordination for safe, memorable, and empowering birth experiences.

Responsibilities include ongoing emotional and physical support, advocacy with the clinical team, post-discharge planning, and helping families access lactation, pediatric and behavioral health resources.