Birth Registrar-Part Time

Riverside Health System; Newport News (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to provide exceptional customer service and manage vital records for newborns. In this role, you will work closely with healthcare professionals to ensure accurate data collection and assist parents in obtaining necessary legal documents. Your contributions will directly impact maternal and child health initiatives. If you're passionate about making a difference in the lives of families and have a knack for problem-solving, this opportunity is perfect for you. Join a supportive team that values your skills and encourages professional growth.

Qualifications

• Must have clerical experience in a healthcare setting.
• Understanding of diverse patient care populations is essential.

Responsibilities

• Collect and submit demographic and medical data for birth records.
• Facilitate state audits and ensure data accuracy.

Skills

Data Collection

Customer Service

Problem-Solving

Communication

Education

High School Diploma or GED

Associate's Degree

Tools

Healthcare Computer Systems

Job description

Newport News, Virginia

Overview

This role is responsible for providing excellent customer service to patients in preparation of required materials by the Department of Social Services (DSS), Virginia Paternity Establishment Program (VPEP), and the Department of Health (DOH). The role involves providing accurate and timely demographic and medical data to appropriate state agencies to create identification documents for babies and establish legal parentage. The position supports VPEP in maintaining a birth database for research, program planning, and evaluation related to maternal and child health, as well as assisting parents in obtaining legal certificates for their children. The primary functions include data collection and submission.

What you will do

1. Cover both the Women and Infant Care floor and Neonatal Intensive Care Unit to abstract accurate and complete demographic and medical information from electronic systems and documentation sources for both mother and baby. Problem-solve to identify missing data and clean existing data. Facilitate state audits of hospital records to verify birth data accuracy.
2. Navigate systems to access patient information relevant to vital record statistics. Collaborate with clinicians to meet standards for birth data completeness. Collect accurate data for the vital records database and query physicians and clinicians to clarify or obtain missing information.
3. Answer phones promptly, using appropriate etiquette to support positive service experiences. Update voicemail with relevant messages and follow up with patients in a timely manner.
4. Understand diverse patient care populations and provide education on the importance and use of birth data. Interact with parents to facilitate completion of forms for certificate amendments, reviewing rights and responsibilities during each interaction.
5. Work independently to meet deadlines for birth data transmission mandated by state law. Ensure all births, including those occurring en route to the hospital, are transmitted to the appropriate agency within required timeframes. Complete and mail birth and death certificates, paternities, and payments.
6. Participate in continuing education to enhance skills and knowledge.
7. Support paternity establishment processes.

Qualifications

Education

• High School Diploma or GED (Required)
• Associate's Degree (Preferred)

Experience

• Clerical experience in a healthcare setting (Preferred)
• Experience with healthcare computer systems (Preferred)

Licenses and Certifications

• Registered Health Information Administrator (RHIT) - The American Health Information Management Association (AHIMA) (Preferred)
• Notary Public - Secretary of the Commonwealth (Required, within 30 days)

To learn more about being a team member with Riverside Health System, visit us at https://www.riversideonline.com/careers.