Birth Registrar-Part Time

Riverside Regional Medical Center; Newport News (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in Newport News, Virginia. This role focuses on providing exceptional customer service and managing vital records data for maternal and child health. You will play a crucial role in ensuring accurate data collection and submission, collaborating with healthcare professionals, and educating patients on the importance of birth data. Join a supportive environment where your contributions will directly impact the community's health and well-being. If you are detail-oriented and passionate about making a difference, this opportunity is perfect for you.

Qualifications

• Experience in clerical roles within healthcare settings is preferred.
• Knowledge of healthcare computer systems is advantageous.

Responsibilities

• Collect and submit demographic and medical data for vital records.
• Collaborate with clinicians to ensure birth data completeness.
• Assist parents with necessary forms and certificates.

Skills

Customer Service

Data Collection

Data Submission

Communication

Attention to Detail

Education

High School Diploma or GED

Associate's Degree

Tools

Healthcare Computer Systems

Job description

Newport News, Virginia

Overview

This role is responsible for providing excellent customer service to patients, preparing required materials for the Department of Social Services (DSS), Virginia Paternity Establishment Program (VPEP), and the Department of Health (DOH). The position involves ensuring accurate and timely demographic and medical data submission to state agencies to create identification documents for babies and establish legal parentage. Collaboration with VPEP and DOH is essential to maintain a birth database used for research, program planning, and evaluation related to maternal and child health. The primary functions include data collection and submission.

What you will do

1. Cover both the Women and Infant Care floor and Neonatal Intensive Care Unit to abstract accurate demographic and medical information from electronic systems and documentation sources for both mother and baby. Identify missing data and clean existing data. Facilitate state audits of hospital records to verify birth data accuracy.
2. Navigate systems to access patient information relevant to vital record statistics. Collaborate with clinicians to meet standards for birth data completeness. Collect accurate data for the vital records database, and query physicians for missing or ambiguous information.
3. Answer phone calls promptly, using appropriate etiquette to support positive service experiences. Update voicemail messages and follow up with patients in a timely manner.
4. Understand diverse patient care populations and educate them on the importance and use of birth data. Assist parents in completing worksheets and forms to amend certificates, reviewing rights and responsibilities during interactions.
5. Work independently to meet deadlines for birth data transmission mandated by state laws. Ensure timely transmission of all hospital births and births occurring en route to the hospital to the appropriate agencies. Complete and mail birth and death certificates, paternities, and payments.
6. Participate in ongoing education to enhance skills and knowledge.
7. Support paternity establishment processes.

Qualifications

Education

• High School Diploma or GED (Required)
• Associate's Degree (Preferred)

Experience

• Clerical experience in healthcare settings (Preferred)
• Experience with healthcare computer systems (Preferred)

Licenses and Certifications

• Registered Health Information Administrator (RHIT) - AHIMA (Preferred)
• Notary Public - Secretary of the Commonwealth (Required, within 30 days)

To learn more about being a team member with Riverside Health System, visit https://www.riversideonline.com/careers.