Birdies Cafe & Bar Outlet Server PM (Part-Time)

Omni Hotels & Resorts; Houston (TX); On-site; USD 20,664 - 30,307; Full time

Job summary

Omni Parker House Hotel in Boston seeks a Birdies Server to greet guests, take orders, and provide outstanding service in a fast-paced restaurant environment. You will maintain table settings, communicate dietary needs to the culinary team, and handle transactions using the MICROS system.

The role requires 1 year of serving experience, TABC and Food Handler certifications, and the ability to lift 20 lbs and stand for extended periods. Omni Hotels & Resorts is an equal opportunity employer.

Qualifications

• 1 year of serving experience at a quality establishment.
• TABC and Food Handler certifications required.
• WineQuest certification required.
• Must be able to lift at least 20 lbs and stand for extended periods.

Responsibilities

• Greet guests with a pleasant smile and provide superior customer service.
• Must have full familiarity with menus and beverage offerings.
• Polish and clean water glasses in assigned station before opening hours.
• Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full.
• Take orders and answer questions or offer menu suggestions.
• Communicate dietary needs with the culinary team.
• Record transactions in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each course and beverage.
• Present accurate check and process payment.
• Maintain cleanliness of work areas and set up tables.
• Complete closing duties and other tasks as assigned by management.

Skills

Customer service

Hospitality experience

Menu knowledge

Tools

MICROS system

Job description

Omni Parker House Hotel – As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously‑operating hotel. Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished decor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Position Overview

It is the responsibility of the Birdies Server to wait on tables promptly, courteously and to serve the guest in any way possible.

Key Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Must have full familiarity with menus and full knowledge of beverage offerings.
• Polish and clean water glasses in assigned station before opening hours.
• Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all times.
• Take orders and answer questions/offer suggestions on menu selections.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transaction in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Clean and set up tables.
• Complete closing duties.
• Complete other tasks as assigned by management.

Qualifications

• Must be able to work in a fast paced environment.
• 1 year serving experience with a quality establishment.
• TABC and Food Handler certifications are required.
• Must become WineQuest certified.
• Previous cash handling experience preferred.
• Must be able to lift at least 20 lbs.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to work flexible shifts including nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: [link].

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].