Biometrics Technical Support Specialist

LM Wind Power / GE; Hicksville (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Remote work option

Medical, Vision, Dental plans

401k with company match

Employee Stock Purchase Plan (ESPP)

Paid Time Off and holidays

Growth opportunities

Job summary

First Advantage in Hicksville, NY seeks a Fingerprint Card Processing Associate to support enrollment operations across commercial, state, and federal programs. The role covers ink fingerprinting, operating multiple Live Scan devices, and learning to navigate related products and services.

The entry-level position trains you in various processes, with a focus on accuracy, data entry, and timely processing of fingerprint cards and records in a fast-paced environment.

Qualifications

• Knowledge of fingerprinting techniques and practices.
• Knowledge of general filing systems and procedures.
• Ability to make comparisons and distinguish differences in fingerprint identification.
• Ability to operate standard office equipment.
• Ability to maintain files and records.

Responsibilities

• Process fingerprint cards by entering information into the system.
• Identify and classify fingerprints by searching files or classifying prints by numerical value.
• Maintain state and criminal fingerprint files and research files for identification or verification.
• Complete fingerprint card printing/scanning as requested.
• Update and process fingerprint files either electronically or via mailing.
• Enter and retrieve fingerprint information and transmit messages electronically to agencies.
• May fingerprint individuals for identification, criminal history, and job application purposes.
• Perform other duties as assigned through the Card Processing department.

Skills

fingerprinting techniques

filing systems

fingerprint identification

office equipment

maintain files and records

Education

High school diploma or equivalent

Tools

Live Scan devices

Job description

At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career, and pave the way as an industry leader in mission‑critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

Who We Are

We are on the frontline of the Great Onboarding, empowering organizations to Hire Smarter. Onboard Faster™. First Advantage (Nasdaq: FA) is an HR Tech company that delivers innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world. Headquartered in Atlanta, GA and with a globally distributed workforce spanning 28 locations with 5,500+ employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You Are

We are looking for a team member who considers themselves:

• Self‑motivated – you love to lead others but are also ready to “roll up your sleeves.” You can spearhead a project and see it through from start to completion.
• A team player – you navigate cross‑functional teams and work well with team members across groups toward a common goal. While you are an independent contributor, you appreciate the value in collaboration.
• An innovator – you see gaps in current processes or workflows as an opportunity to improve and try something new.
• A lifelong learner – you seek opportunities to learn and upskill, you understand the importance of thorough and secure screenings, and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You’ll Do

The PrintScan Fingerprint Card Processing Associate will support fingerprint enrollment operations through participation in commercial, state, federal programs; and/or consumer sales of related products and services. Fingerprint Technician/Enrollment Agents perform ink & electronic fingerprinting functions according to the commercial, state, or federal customer’s program requirements. This position is an entry level role and the employee will be introduced to various processes including ink fingerprinting, how to operate multiple Live Scan fingerprinting devices, and trained to navigate the various add‑on products and services offered by PrintScan.

• Process fingerprint cards by entering information into the system.
• Identify and classify fingerprints by searching files or classifying prints by numerical value.
• Maintain state and criminal fingerprint files and research files for identification or verification.
• Complete fingerprint card printing/scanning as requested.
• Update and process fingerprint files either electronically or via mailing.
• Enter and retrieve fingerprint information and transmit messages electronically to agencies.
• May fingerprint individuals for identification, criminal history, and job application purposes.
• Perform other duties as assigned through the Card Processing department.

What you’ll need to be successful

Knowledge, Abilities, and Skills:

• Knowledge of fingerprinting techniques and practices.
• Knowledge of general filing systems and procedures.
• Ability to make comparisons and distinguish differences in fingerprint identification.
• Ability to operate standard office equipment.
• Ability to maintain files and records.

Minimum Qualifications

• High school diploma or equivalent.
• Two years of experience in records systems maintenance or a related area.

Why PrintScan “A First Advantage Company” is Your Next Big Career Move

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best‑in‑class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additional benefits offered to our eligible people include:

• Ability to work remotely with occasional business travel.
• Medical, Vision, Dental, and supplementary benefit plans.
• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP).
• Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays.
• Access to tech and growth opportunities, and leaders who want you to succeed!

More About Our Values

• Code Honor Honesty, Consistency, Responsibility: Do the right thing.
• Cultivate an environment of dignity: Show respect for the individual.
• Take an Outside‑In approach: Put the client first.
• Think out‑of‑the‑box: Innovate and create.
• Stay Team‑Oriented: Collaborate and appreciate each other.

Salary

The salary for this position is approximately $19.00 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

Work Location – On‑site in Hicksville, NY, United States

Location details.

Equal Opportunity Employment

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage. First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

First Advantage's Mission and Presence

First Advantage is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.

Professional Development Opportunities

• SOAR program.
• Generous Paid Time Off Program*.
• Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities.
• Competitive benefits (medical, dental, etc.).
• Global Employee Assistance Program (EAP) available to all team members.
• Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year.

Must meet hourly work requirement to be eligible

Must meet hourly work requirement to be eligible.

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