Biometric Data & Credentialing Analyst (CRM)

IDEMIA Public Security; Brentwood (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

A security solutions company based in Brentwood, TN, seeks a Credentialing Specialist to manage biometric and credentialing processes. The ideal candidate will have experience with Customer Relationship Management (CRM) tools and a mastery of Microsoft Office, particularly Excel. Responsibilities include evaluating data accuracy, maintaining confidential records, and ensuring compliance with regulatory requirements. Applicants should possess strong analytical and communication skills and have at least 2 years of credentialing experience.

Qualifications

• Minimum 2 years credentialing experience.
• Minimum 3 years working in a corporate office environment with internal and external customers.

Responsibilities

• Retrieve and evaluate biometric files for federal submission.
• Input data into the CRM tool for tracking credentialing processes.
• Oversee regulatory compliance for state and federal programs.
• Communicate with internal personnel and external job applicants.

Skills

Customer Relationship Management (CRM) tool experience

Analytical skills

Attention to detail

Self-motivation

Organizational skills

Communication skills

Interpersonal skills

Ability to prioritize

Education

Bachelor’s or associate degree preferred

Tools

Microsoft Office Suite

Adobe

FoxIt PDF

Job description

A security solutions company based in Brentwood, TN, seeks a Credentialing Specialist to manage biometric and credentialing processes. The ideal candidate will have experience with Customer Relationship Management (CRM) tools and a mastery of Microsoft Office, particularly Excel. Responsibilities include evaluating data accuracy, maintaining confidential records, and ensuring compliance with regulatory requirements. Applicants should possess strong analytical and communication skills and have at least 2 years of credentialing experience.