Biomedical Technician 2

GE HealthCare; Georgia; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance provided

Job summary

GE HealthCare in the United States seeks a Biomedical Equipment Technician to service, diagnose, and repair complex medical devices on site at healthcare facilities in Georgia.

You will perform PMs, safety inspections, document actions, and collaborate with customers and teammates. The role may involve after-hours call coverage and leadership of junior technicians.

Qualifications

• Engineering degree or equivalent with 2+ years servicing medical equipment (or 4+ years with HS).
• Strong analytical and communication skills to explain technical issues clearly to customers.
• Willingness to comply with background checks, immunizations, and other policies.

Responsibilities

• Respond to service calls to diagnose and repair biomedical equipment.
• Perform planned maintenance and safety inspections; maintain customer relations.
• Document repair actions and submit reports according to schedule.
• Lead technicians on site when assigned and coordinate with customers.
• Meet health, safety, and regulatory requirements for clinical environments.

Skills

Analytical skills

Communication skills

Education

Engineering degree or equivalent

Job description

Job Description Summary

Roles and Responsibilities: Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer biomedical equipment, and drives customer satisfaction through Service Excellence.

Responsibilities

• Evaluate complex customer biomedical equipment issues and implement appropriate repairs.
• Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
• Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
• Effectively communicate and partner with teammates and colleagues.
• Establish and engage in proactive daily communications with customers to ensure resolution and proper follow‑up, leading to customer satisfaction.
• Implement GE/customer facility contract, supporting business goals and objectives.
• Lead, instruct, and assist technicians on basic and complex repairs and resolution.
• Work as a member of local team to provide efficient service delivery for all accounts within assigned area.
• Share on‑call/pager responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools and test equipment and ensure calibration.
• Maintain approved parts inventory.
• Manage vendors’ service delivery processes in compliance with GE policies.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• May perform role of Site Leader (direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, and may include safety committee or other participation, with regard to overall account activity).
• Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment, or equivalent military education and 2+ years of experience servicing electrical or mechanical equipment, or High School Diploma/GED and 4+ years of experience servicing medical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
• The successful applicant must comply with GEHC's standard background check, including a post‑offer drug test. During employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
• Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
• Willingness to be available "after hours", or work a rotating on‑call schedule, including weekends, for critical issues and coverage, as necessary.

Quality Specific Goals

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

Relocation Assistance Provided: Yes

Employment Eligibility: No visa sponsorship is available for this position. The candidate must be legally authorized to work in the United States.

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID‑19, some GE HealthCare customers have vaccination mandates that may apply to certain employees.