Biomedical Equipment Repair Technician - Ophthalmic Diagnostics

Piper Companies; Raleigh (NC); On-site; USD 50,000 - 85,000; Full time

Job summary

Piper Companies is seeking a Biomedical Equipment Repair Technician to repair, troubleshoot, test, and maintain sophisticated diagnostic equipment in an ISO-regulated environment. The role involves cross-functional collaboration with Service, Regulatory, Operations, Shipping, and R&D teams to resolve issues and support installations.

Requirements include 2 years STEM coursework or 3+ years electro-mechanical repair, plus experience with PC hardware, SAP, CRM reporting, and Microsoft Office.

Qualifications

• Associate degree or 2 years STEM coursework or 3+ years electro-mechanical repair experience.
• Experience troubleshooting mechanical, electronic, software, and computer-controlled systems.
• Knowledge of motor control systems, PC hardware repair, and diagnostic equipment maintenance.
• Ability to create technical documentation, conduct training, and communicate effectively with varied audiences.
• Experience working in a regulated manufacturing or medical device environment preferred.

Responsibilities

• Diagnose, repair, test, and validate the functionality of electromechanical, optical, electronic, and software-driven medical devices.
• Complete repair documentation, work orders, checklists, and service records while maintaining compliance with ISO and regulatory requirements.
• Collaborate with Service, Regulatory, Operations, Shipping, and R&D teams to resolve technical issues, improve products, and support installation activities.
• Maintain inventory control, monitor repair queues, report department KPIs, and support continuous process improvement initiatives.
• Create and update SOPs, assist with employee training programs, and support trade show, customer satisfaction, and internal training activities.
• Participate in cross-training on ophthalmic diagnostic and imaging products while assisting with additional service department initiatives as needed.

Skills

Troubleshooting

Technical documentation

Cross-functional collaboration

Electromechanical repair

Ophthalmic/Medical device knowledge

Communication skills

Training ability

Manual dexterity

Physical stamina

Software troubleshooting

Education

Associate degree or 2 years STEM coursework

3+ years electro-mechanical repair experience

Tools

SAP

CRM reporting

Microsoft Office

PC hardware repair

Job description

Piper Companies is seeking a Biomedical Equipment Repair Technician to repair, troubleshoot, test, and maintain sophisticated diagnostic equipment in an ISO-regulated environment. The role involves cross-functional collaboration with Service, Regulatory, Operations, Shipping, and R&D teams to resolve issues and support installations.

Requirements include 2 years STEM coursework or 3+ years electro-mechanical repair, plus experience with PC hardware, SAP, CRM reporting, and Microsoft Office.