BioMed Field Service Engineer II - Chicago (Company Vehicle)

Draeger, Inc.; Chicago (IL); Vor Ort; USD 44.000 - 53.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with company match

Over 4 weeks of paid time off

Zusammenfassung

Draeger, Inc. is seeking a BioMed Field Service Engineer II to cover the Chicago area. This field-based role requires residency in the territory and offers a company vehicle with personal use.

You will install, maintain, recall, and repair a broad range of medical devices at customer sites, following OEM standards with high independence. Ideal candidates have 2–4 years in biomedical or electronic field service, strong customer communication skills, and proficiency with Microsoft Office and

Qualifikationen

• Associates in Electronics or related discipline or equivalent combination of education and experience.
• Minimum of 2 to 4 years of experience - biomedical or electronic field service
• Experience working independently while reaching assigned goals.
• Strong customer communication skills.
• Computer networking experience is preferred.
• Able to review service history and device log data to achieve repairs.

Aufgaben

• Provides installation, maintenance, recall, and repair support for a broad range of assigned modalities and models at customer sites.
• Operates with a high degree of independence and minimal oversight.
• Drives customer satisfaction through consistent achievement of service metrics and professional engagement with customers and stakeholders.
• Follows company procedures and maintains accountability for assigned assets, including vehicle, inventory, and test equipment.
• Consistently achieves assigned KPIs while adhering to all operational procedures and work instructions.
• Maintains full compliance with Field Service Engineer requirements by completing required training, managing calibrated test equipment, and adhering to service order documentation standards.

Kenntnisse

Electronics

Biomedical field service

Customer communication

Independent work

Problem solving

Ausbildung

Associate's degree in Electronics

Tools

Microsoft Office

Networking

Diagnostic tools

Jobbeschreibung

Draeger, Inc. is seeking a BioMed Field Service Engineer II to cover the Chicago area. This field-based role requires residency in the territory and offers a company vehicle with personal use.

You will install, maintain, recall, and repair a broad range of medical devices at customer sites, following OEM standards with high independence. Ideal candidates have 2–4 years in biomedical or electronic field service, strong customer communication skills, and proficiency with Microsoft Office and