Bioinformatics Specialist - NGS Data & Customer Solutions

Becton Dickinson NA; Milpitas (CA); On-site; USD 96,000 - 153,000; Full time

Job summary

Waters is seeking a highly skilled informatics professional to support NGS data analysis and customer-facing initiatives at its Milpitas location. You will define informatics solutions, test and deploy pipelines, and troubleshoot data analysis issues for internal and external customers.

The role emphasizes strong communication, teamwork, and a self-motivated attitude to drive improvements and influence product development in a fast-paced life sciences environment.

Qualifications

• BS degree in biology, computer science, or related field.
• Experience with NGS and Genomics data and analysis.
• Experience in an external customer-facing role.
• Ability to work in a fast-paced environment and adapt to change.
• Strong written and verbal communication.
• Team-oriented and collaborative.
• Self-motivated, responsible and problem solver.

Responsibilities

• Define informatics and analysis solutions for customers.
• Test, deploy, automate, run and support NGS informatics tools.
• Troubleshoot data analysis issues and address questions from customers.
• Benchmark and evaluate pipeline performance; implement improvements.
• Educate sales and support teams on NGS data requirements.
• Champion customer needs and influence product development teams.

Skills

NGS experience

Genomics data analysis

Customer-facing

Communication skills

Teamwork

Self-starter

Education

Bachelor's degree in biology or CS or related field

Tools

Docker

CWL

AWS

Seven Bridges

Arvados

Job description

Waters is seeking a highly skilled informatics professional to support NGS data analysis and customer-facing initiatives at its Milpitas location. You will define informatics solutions, test and deploy pipelines, and troubleshoot data analysis issues for internal and external customers.

The role emphasizes strong communication, teamwork, and a self-motivated attitude to drive improvements and influence product development in a fast-paced life sciences environment.