Bingo Pull Tab Clerk

Treasure Island Hotel and Casino; Minnesota; On-site; USD 17,000 - 22,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN seeks a customer-focused team member to promote and sell pull tab and admission packages while delivering top-tier guest service on a busy gaming floor.

Responsibilities include operating the POS system, reconciling cash and inventory, and cross-training in all Bingo and Pull Tabs areas. A focus on accuracy, organization, and clear communication will help ensure a smooth guest experience.

Qualifications

• 6 months previous sales and guest service experience
• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills

Responsibilities

• Provide information to guests on bingo and other property amenities and promotions
• Operate point-of-sales system and handle cash and cash equivalents
• Follow established policies and procedures
• Reconcile inventory, cash received and payouts
• Complete paperwork ensuring neatness and accuracy
• Maintain a clean and organized work area
• Cross-train in all areas of Bingo and Pull Tabs

Skills

Guest service

Detail orientation

Organization

Verbal communication

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

SUMMARY: To promote and sell pull tab and admission packages. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide information to guests on bingo and other property amenities and promotions
• Operate point-of-sales system and handle cash and cash equivalents
• Follow established policies and procedures
• Reconcile inventory, cash received and payouts
• Complete paperwork ensuring neatness and accuracy
• Maintain a clean and organized work area
• Cross-train in all areas of Bingo and Pull Tabs

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

Preferred:

• 6 months previous sales and guest service experience

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills

Abilities

Required:

• Ability to enthusiastically sell and up-sell bingo packages and pull tabs
• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to independently complete multiple tasks in a professional manner
• Ability to serve both internal and external customers

REQUIRED TRAINING

• Treasure Island guest service training
• Training in all areas of Bingo and Pull Tabs including programs, pricing, promotions, etc.
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel frequently
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds infrequently
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.