Bingo & Guest Experience Associate

U.S. Army MWR; Bayamón (PR); On-site; USD 32,000 - 46,000; Full time

Job summary

U.S. Army MWR in Fort Buchanan, PR, seeks a full-time team member to manage bingo gaming duties, assist patrons, and ensure smooth operation of gaming equipment.

Responsibilities include coordinating bingo events, assisting players, and resolving issues while maintaining high service standards. Requires 6 months to 2 years of bingo experience and customer-focused work history, with willingness to work rotating shifts.

Qualifications

• Six months to two years of work experience with bingo gaming equipment and related programs.
• Work experience in a customer service focused environment.

Responsibilities

• Plans and conducts recurring patron activities such as bingo tournaments and related activities.
• Circulates among patrons to assure service quality; handles complaints and provides information on equipment and facilities.
• Operate gaming equipment that randomly selects numbers and verify bingo winners by computer input or paper cards.
• Performs other duties as assigned.

Skills

Customer service

Bingo gaming equipment

Job description

U.S. Army MWR in Fort Buchanan, PR, seeks a full-time team member to manage bingo gaming duties, assist patrons, and ensure smooth operation of gaming equipment.

Responsibilities include coordinating bingo events, assisting players, and resolving issues while maintaining high service standards. Requires 6 months to 2 years of bingo experience and customer-focused work history, with willingness to work rotating shifts.