Bingo General Manager - Lead Operations & Guest Experience

Muckleshoot Bingo

Auburn (WA)

On-site

USD 150,000 - 230,000

Full time

2 days ago
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Benefits offered by this job

Health insurance
401k match
Bonus opportunities
Food & beverage discount
Paid time off
FSA
Wellness program
Awards program
Work-life balance
Growth opportunities

Job summary

Muckleshoot Bingo is seeking a seasoned General Manager to oversee operations of the MIB property, including Live Bingo, VGDs, F&B, and guest services. You will drive financial performance, team culture, and continuous improvement within the MCR/MIB governance structure.

You will align enterprise strategy to property plans, report to CEO/COO and tribal leadership, and lead a cross-functional team to deliver exceptional guest experiences while maintaining regulatory compliance.

Qualifications

  • Bachelor’s degree is required; extensive leadership and governance experience preferred.
  • 7+ years of senior-level gaming management including budgeting and financial analysis.
  • 3+ years in an executive role within a large, high-volume gaming operation.
  • Must obtain and maintain all gaming licenses and certifications required for the role.

Responsibilities

  • Provide executive property leadership for MIB and oversee day-to-day operations within delegated authority.
  • Translate enterprise strategy into property-level plans, goals, and execution standards.
  • Own property performance including revenue, EBITDA, labor, and guest metrics.
  • Prepare accurate financial and performance reporting for leadership and tribal authorities.
  • Lead hiring, performance management, and succession planning in partnership with HR.

Skills

Leadership
Budgeting
Financial reporting

Education

Bachelor’s degree in business administration, finance, or related field

Job description

Muckleshoot Bingo is seeking a seasoned General Manager to oversee operations of the MIB property, including Live Bingo, VGDs, F&B, and guest services. You will drive financial performance, team culture, and continuous improvement within the MCR/MIB governance structure.

You will align enterprise strategy to property plans, report to CEO/COO and tribal leadership, and lead a cross-functional team to deliver exceptional guest experiences while maintaining regulatory compliance.

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