Bingo General Manager - Lead Operations & Guest Experience

Muckleshoot Bingo

Auburn (WA)

On-site

USD 150,000 - 230,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401k match

Bonus opportunities

Food & beverage discount

Paid time off

FSA

Wellness program

Awards program

Work-life balance

Growth opportunities

Job summary

Muckleshoot Bingo is seeking a seasoned General Manager to oversee operations of the MIB property, including Live Bingo, VGDs, F&B, and guest services. You will drive financial performance, team culture, and continuous improvement within the MCR/MIB governance structure.

You will align enterprise strategy to property plans, report to CEO/COO and tribal leadership, and lead a cross-functional team to deliver exceptional guest experiences while maintaining regulatory compliance.

Qualifications

Bachelor’s degree is required; extensive leadership and governance experience preferred.
7+ years of senior-level gaming management including budgeting and financial analysis.
3+ years in an executive role within a large, high-volume gaming operation.
Must obtain and maintain all gaming licenses and certifications required for the role.

Responsibilities

Provide executive property leadership for MIB and oversee day-to-day operations within delegated authority.
Translate enterprise strategy into property-level plans, goals, and execution standards.
Own property performance including revenue, EBITDA, labor, and guest metrics.
Prepare accurate financial and performance reporting for leadership and tribal authorities.
Lead hiring, performance management, and succession planning in partnership with HR.