Human Resources Manager - Bingo

Ultipro; Auburn, Northern (WA, KY); Hybrid; USD 129,000 - 158,000; Full time

Job summary

Muckleshoot Bingo is seeking an experienced HR Manager to serve as the senior HR leader for Muckleshoot Indian Bingo (MIB), overseeing HR programs, policies, and operations. The role aligns human capital strategy with business objectives and partners with senior leaders to ensure regulatory compliance and effective workforce management.

As a member of the leadership team, you will drive confidentiality, governance, and high-performance culture while overseeing employee relations, total rewards,

Qualifications

• Bachelor's degree or higher in a relevant field.
• Minimum 7 years of mid-management HR experience.
• Proven leadership in human resources, compliance, and employee relations.

Responsibilities

• Provides strategic leadership in development and execution of HR plans.
• Oversees HR operations, staff, and compliance with laws and regulations.
• Drives talent acquisition, performance management, and compensation programs.
• Leads HR policy implementation and data-driven workforce insights.

Skills

Leadership

HR Strategy

Change management

Education

Bachelor's degree

Job description

Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA

Description

JOIN THE MUCKLESHOOT BINGO TEAM!

This position is located at Muckleshoot Bingo, conveniently located across the street from Muckleshoot Casino Resort.

• Competitive starting wage of $143,231.58 - DOE
• Team member parking provided.
• Join a welcoming, team-focused environment that brings together community, entertainment, and great guest service.
• Opportunities to learn, grow, and build your career with Muckleshoot Bingo.

JOB SUMMARY:

The HR Manager serves as the senior Human Resources leader for Muckleshoot Indian Bingo (MIB), providing operational oversight and organizational leadership across all HR disciplines. Under general administrative direction, this role aligns human capital strategy with business objectives and leads to the implementation and execution of HR programs, policies, and initiatives. The position oversees employee relations, total rewards, talent acquisition, performance management, leadership development, compliance, and HR operations, while leveraging data-driven insights to strengthen workforce effectiveness, engagement, and retention. The HR Manager also leads the continued transformation of the HR function by evaluating current practices, improving processes, strengthening team effectiveness, and building a more adaptable and service-focused department. As a member of the leadership team, the HR Manager serves as a strategic advisor to senior leaders, fostering a high-performance culture and ensuring compliance with all applicable laws, regulations, and organizational standards.

GENERAL RESPONSIBILITIES AND VALUES:

• Practice, support, and promote the Mission and Values of Muckleshoot Bingo and the shared leadership standards of the Muckleshoot enterprise.
• Maintain utmost confidentiality regarding all information, both written and verbal.
• Comply with applicable MIB and MCR policies, procedures, internal controls, enterprise standards, and approved operating protocols.
• Create, facilitate, and maintain a positive, accountable, collaborative work environment that supports change leadership and teamwork across MIB and MCR.
• Smile and engage Guests and Employees with a positive professional demeanor. Model exceptional guest service and engage Guests and Team Members with a positive, professional, and approachable demeanor.

E SSENTIAL DUTIES AND RESPONSIBILITIES :

• Provides strategic leadership in the development and execution of short- and long-range human capital plans; analyzes workforce data and trends to inform decision-making and collaborates cross-functionally to align HR initiatives with organizational objectives and operational needs.
• Serves as a member of the leadership team, contributing to organizational strategy, decision‑making, culture, and enterprise‑wide initiatives.
• Oversees HR and Administrative operations and staff; sets direction, develops team capability, and ensures accountability through effective hiring, coaching, performance management, employee development, and disciplinary actions.
• Directs and optimizes the full‑cycle talent acquisition process to attract and retain a high‑quality workforce; establishes and enforces standardized hiring practices to ensure consistency, efficiency, and compliance with Tribal preference requirements.
• Serves as a strategic advisor to leadership on employee relations, performance, and organizational matters; provide guidance to support sound decision‑making and consistent application of policies, procedures, and regulations.
• Oversees and resolves complex employee relations matters, including investigations of complaints and grievances, ensuring timely, fair, appropriately documented, and compliant outcomes that support a respectful and productive work environment.
• Leads the implementation and continuous improvement of HR policies and procedures; ensures organizational compliance with all applicable Tribal, federal, state, and local laws and regulations and applicable gaming and regulatory requirements.
• Administers performance management systems that drive accountability and development; partners with leaders to address performance issues, support employee growth, and enhance organizational effectiveness.
• Oversees the administration of compensation programs and partners with appropriate organizational resources to ensure consistent application of compensation practices.
• Establishes and maintains HR systems and records management practices that ensure accuracy, confidentiality, and compliance with all regulatory requirements.
• Oversees the administration of employee benefits programs; ensures effective communication, accurate implementation, and alignment with organizational goals and employee needs.
• Develops and manages the HR budget; monitors expenditures and implements cost‑control strategies to ensure responsible and effective use of resources.
• Establishes and monitors key HR metrics and organizational performance indicators to evaluate effectiveness, inform strategy, and drive continuous improvement.
• Leads the continued transformation and development of the Human Resources function by evaluating current practices, identifying opportunities for improvement, and implementing sustainable solutions that strengthen efficiency, consistency, adaptability, team effectiveness, and service to the organization.
• Partners with leadership to support Tribal Preference and identify development, career growth, and succession opportunities for Tribal team members.
• Serves as a change leader by supporting organizational initiatives and helping leaders and team members successfully adapt to changes in processes, programs, and business needs.
• Ensures the highest standards of confidentiality, integrity, and data protection for all organizational and personnel information in compliance with applicable policies and regulations.
• Performs other job‑related duties as assigned.

Qualifications

Education

Preferred

Bachelors or better.

Experience

Required

7 years of mid‑management experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.