Bingo Floor Agent - Cashier, Caller & Guest Concierge

Thunder Valley Casino; Whitney (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Thunder Valley Casino Resort is seeking a Bingo Agent to manage floor operations, cashiering before games, caller duties, and guest assistance with Bingo equipment and verification. You will promote a positive guest experience, handle multiple tasks, and support promotions while adhering to all policies and procedures.

Responsibilities include selling bingo packages, displaying numbers when calling, verifying wins, and ensuring accurate payouts.

Qualifications

• Money handling and math skills required.
• Basic computer skills are required.
• Ability to learn Title 31 requirements.
• Ability to communicate effectively with Guests and Team Members.
• Friendly, courteous, and positive attitude is essential.
• Must be at least 21 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Responsibilities

• Sell Bingo packages and related items; account for funds.
• Act as sales cashier prior to games; caller and floor person as needed.
• Call numbers, display results, and verify winners.
• Observe players, verify papers, handle payouts with the cashier.
• Assist with promotions and guest outreach; explain Bingo to Guests.
• Set up Bingo equipment and balls; maintain equipment.
• Provide a Guest experience that exceeds expectations and builds loyalty.

Skills

Money handling

Math skills

Basic computer skills

Title 31 knowledge

Effective communication

Friendly attitude

21+ age

UAIC Tribal Gaming License

Education

High school education or equivalent

Job description

Thunder Valley Casino Resort is seeking a Bingo Agent to manage floor operations, cashiering before games, caller duties, and guest assistance with Bingo equipment and verification. You will promote a positive guest experience, handle multiple tasks, and support promotions while adhering to all policies and procedures.

Responsibilities include selling bingo packages, displaying numbers when calling, verifying wins, and ensuring accurate payouts.