Billing & Warranty Specialist — Growth & Benefits

Capistrano Volkswagen; San Juan Capistrano (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Family-owned and operated

Health, Dental and Vision Insurance

On-the-job paid training

401(K) Plan with employer contributes

Paid vacation, holidays and sick time

Almost limitless growth opportunities

Employee vehicle discounts on vehicle購

Discounts on parts and service

Job summary

Capistrano Volkswagen in San Juan Capistrano, CA is seeking a Billing Specialist & Warranty Administrator to ensure accurate warranty claims and billing. You will collaborate with advisors, technicians, parts, and management to keep claims accepted and paid.

Starting pay ranges from $25 to $30 per hour based on experience, with on-the-job training and opportunities for growth. This role offers benefits including health insurance, 401(k) and paid time off.

Qualifications

• Prior experience as a Biller or Warranty Admin required (does not have to be automotive specific).
• Basic accounting knowledge is a plus.
• Strong attention to detail and ability to multitask.

Responsibilities

• Review warranty repair orders for accuracy and completeness
• Book warranty labor, parts, and sublet charges to the correct repair order
• Verify labor codes, times, and parts against manufacturer guidelines
• Prepare, submit, and track warranty claims, and resolve corrections and chargebacks
• Confirm technician documentation (cause, correction, diagnostics, time punches) supports each claim
• Bill and code repair orders, matching all labor and parts charges
• Audit aging claims and reconcile warranty payments
• Report suspected improper claim activity to management
• Submit all warranty claims to manufacturer, verify full payment
• Manage warranty schedule

Skills

Billing

Warranty administration

Attention to detail

Multitask

Team-oriented

Pre-employment background check

Tools

Spreadsheets

Job description

Capistrano Volkswagen in San Juan Capistrano, CA is seeking a Billing Specialist & Warranty Administrator to ensure accurate warranty claims and billing. You will collaborate with advisors, technicians, parts, and management to keep claims accepted and paid.

Starting pay ranges from $25 to $30 per hour based on experience, with on-the-job training and opportunities for growth. This role offers benefits including health insurance, 401(k) and paid time off.