Billing Support Specialist (41058)

Community Health Care; Tacoma (WA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Paid Vacation

Sick Leave

12 Paid Holidays

Life Insurance

Flexible Spending Account

Continuing Education

Employee Assistance Program

Additional Benefits

Job summary

Community Health Care is seeking a Billing Support Specialist for its Administration Office in Tacoma, WA. The role focuses on managing past-due patient accounts, NSF checks, and related billing tasks, ensuring accurate posting of payments and coordination with clinic staff to resolve balances.

The position is full-time, on-site, with standard Monday–Friday hours, and requires a High School Diploma or GED with at least one year of office/clerical experience.

Qualifications

• High School Diploma or equivalent plus at least 1 year previous general office/clerical experience

Responsibilities

• Manage past-due patient accounts, NSF checks, bankruptcy notices, credit balances, returned mail, and patient statements.
• Review aging reports, contact patients regarding outstanding balances, establish payment arrangements, and follow up on payment agreements as needed.
• Receive and post payments, investigate and rebill outstanding claims, provide collection support to staff, and work with clinic staff to resolve account issues.

Education

High School Diploma or GED

Job description

Job Details

Job Location: Administration Office - Tacoma, WA 98402

Position Type: Full Time

Education Level: High School Diploma or GED

Salary Range: $22.65 - $32.34 Hourly

Job Shift: Monday - Friday - 8:00am to 5:00pm

Company Overview

Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.

Benefits

• Medical


• Dental


• Paid Vacation


• Sick Leave


• 12 Paid Holidays


• Life Insurance


• Flexible Spending Account


• Continuing Education


• Employee Assistant Program


• and more!

Role Overview

We are looking for a Billing Support Specialist to join our team. Our Billing Support Specialists are responsible for managing past-due patient accounts, NSF checks, bankruptcy notices, credit balances, returned mail, and patient statements. They review aging reports, contact patients regarding outstanding balances, establish payment arrangements, and follow up on payment agreements as needed. They also process bankruptcy discharges and NSF checks in accordance with agency policies and applicable regulations, review credit balances for refunds and billing errors, and work closely with clinic staff and satellite offices to resolve account issues. In addition, they receive and post payments, investigate and rebill outstanding claims, provide collection support to staff, and perform other duties as assigned

Qualifications

• High School Diploma or equivalent plus at least 1 year previous general office/clerical experience

We encourage anyone with a relevant combination of education and experience to apply.