Billing Supervisor

Jobgether; United States; Remote; USD 95,000 - 120,000; Full time

Benefits offered by this job

Annual salary range: $95,000–$120,000

Performance bonus

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Remote work flexibility

Domestic partner coverage

Life and AD&D Insurance

Disability insurance

Long-term care insurance

Pre-Tax Benefits

Job summary

Jobgether seeks an experienced Billing Supervisor to oversee Billing Coordinators, drive process improvements, and ensure accurate, timely invoicing in a fast-paced legal environment.

Responsibilities include staff coaching, scheduling oversight, and cross-functional collaboration with attorneys and clients. Remote-friendly role with potential for overtime as needed.

Qualifications

• Education: Associate degree from a two-year college and at least seven years of related legal billing experience.
• Legal Billing Expertise: Experience in a fast-paced law firm environment with billing operations knowledge.
• Supervisory Experience: Ability to organize, coordinate, supervise staff, provide feedback, manage workloads.
• Billing Software: Proficiency with Elite 3E billing software and electronic billing vendor platforms.
• Technical Skills: Proficiency in Microsoft Office (Word/Outlook/Excel) and data entry.
• Accounting Knowledge: General understanding of accounting principles and internal controls.
• Analytical and Problem-Solving Skills: Ability to investigate billing issues and interpret data.
• Communication Skills: Strong written and verbal communication; professional with questions or complaints.
• Relationship Management: Maintain relationships with partners, attorneys, clients, staff.
• Project and Team Management: Lead teams, coordinate priorities, hands-on when needed.
• Planning and Time Management: Detail-oriented; meet deadlines in fast-paced environment.
• Confidentiality and Professional Judgment: Exercise discretion with sensitive information.
• Work Schedule Flexibility: Willingness to work overtime; may exceed 40 hours/week.
• Remote Work Readiness: Ability to manage responsibilities in a remote environment.

Responsibilities

• Coordinate and supervise Billing Coordinators, providing first-level guidance on billing questions and priorities.
• Coach and develop staff through performance feedback and training.
• Lead regular team meetings to discuss assignments and updates.
• Monitor staff schedules, attendance, overtime, and timecards in the time management system.
• Serve as the point of contact for internal stakeholders to resolve billing issues.
• Maintain an active portfolio of Billing Coordinator assignments while supervising the team.
• Assist with developing and implementing billing procedures and workflow improvements.
• Monitor regionally assigned bills and ensure timely invoice completion with attorneys and assistants.
• Review work-in-progress matters and invoices to identify discrepancies and control issues.
• Apply accounting principles and internal controls to support accurate billing and records.
• Foster cross-functional collaboration with attorneys, clients, and staff with professionalism.
• Perform other duties to support departmental objectives.

Skills

Supervisory Experience

Billing Expertise

Analytical and Problem-Solving Skills

Communication Skills

Relationship Management

Project and Team Management

Planning and Time Management

Confidentiality and Professional Judg​

Remote Work Readiness

Education

Associate degree from a two-year college

Tools

Elite 3E billing software

Microsoft Word

Microsoft Outlook

Excel

Job description

Accountabilities

• Team Supervision: Coordinate and supervise Billing Coordinators, providing first-level guidance on billing questions, daily operational challenges, and workflow priorities.
• Staff Development: Participate in employee coaching, performance feedback, and reviews, and provide training and support to strengthen team capabilities.
• Team Communication: Conduct regular team meetings to discuss ongoing assignments, operational concerns, billing priorities, and organizational updates.
• Scheduling and Timekeeping: Monitor staff schedules and attendance, coordinate coverage, process overtime and time-off requests, and approve timecards through the firm's time management system.
• Operational Coordination: Serve as a point of contact for secretaries and other internal stakeholders, helping resolve billing-related issues and maintain smooth day-to-day operations.
• Hands-On Billing Support: Maintain an appropriate portfolio of Billing Coordinator assignments while supervising the broader team and supporting the firm's billing operations.
• Billing Process Improvement: Assist with the development and implementation of billing procedures, practices, and workflow improvements.
• Invoice Tracking: Monitor regionally assigned bills and coordinate with billing attorneys and assistants to ensure invoices are completed within established deadlines.
• Billing Audits and Controls: Review work-in-progress matters, cost credits, negative invoices, manual invoices, payment applications, rate overrides, exception codes, zero pro formas, and closed matters to identify discrepancies and areas requiring attention.
• Accuracy and Compliance: Apply accounting principles and internal controls to support accurate billing, appropriate financial records, and consistent operational practices.
• Cross-Functional Collaboration: Build effective working relationships with attorneys, partners, clients, administrative professionals, and billing colleagues while maintaining responsiveness, tact, and professionalism.
• Additional Responsibilities: Take on other duties as requested to support departmental objectives and ensure billing operations remain effective.

Requirements:

• Education and Experience: Associate degree from a two-year college and at least seven years of related legal billing experience. An equivalent combination of education and experience may substitute for the education requirement.
• Legal Billing Expertise: Experience in a fast-paced law firm environment is highly desirable, along with knowledge of billing department operations and insurance-based billing.
• Supervisory Experience: Ability to organize, coordinate, and supervise staff, provide constructive feedback, manage workloads, and encourage collaboration and accountability.
• Billing Software: Proficiency with Elite 3E billing software and various electronic billing vendor platforms is preferred.
• Technical Skills: Demonstrated proficiency in Microsoft Office, particularly Word, Outlook, and Excel, with strong data entry skills and the ability to learn new software applications.
• Accounting Knowledge: General understanding of accounting principles, internal controls, and mathematical calculations involving whole numbers, fractions, and decimals.
• Analytical and Problem-Solving Skills: Ability to investigate billing issues, collect and interpret data, identify discrepancies, evaluate options, and make sound independent decisions.
• Communication Skills: Strong written and verbal communication skills, including the ability to explain information clearly, prepare routine correspondence, present updates, and respond professionally to questions or complaints.
• Relationship Management: Ability to maintain effective working relationships with partners, attorneys, clients, and staff through diplomacy, discretion, responsiveness, and a strong service-oriented approach.
• Project and Team Management: Strong organizational and project management skills, with the ability to lead teams, build consensus, coordinate priorities, and remain hands-on when needed.
• Planning and Time Management: Excellent attention to detail and the ability to prioritize multiple assignments, manage interruptions, and meet strict deadlines in a fast-paced, matrixed environment.
• Confidentiality and Professional Judgment: Ability to exercise discretion when handling sensitive information and demonstrate sound judgment, flexibility, and professionalism under pressure.
• Work Schedule Flexibility: Willingness to work overtime when necessary; the position may require more than 40 hours per week to meet essential responsibilities.
• Remote Work Readiness: Ability to manage responsibilities effectively in a remote working environment while maintaining clear communication and coordination with colleagues.

Benefits:

• Competitive Compensation: Annual salary range of $95,000–$120,000, depending on experience, education, training, geographic location, and relevant skills.
• Performance Bonus: Eligibility for a performance bonus program.
• Medical, Dental, and Vision Insurance: Comprehensive group coverage with multiple plan options and benefit levels.
• Coverage from Hire Date: Insurance coverage begins on the date of hire.
• Domestic Partner Coverage: Same-sex domestic partner coverage.
• Life and Accident Insurance: Group term life insurance, accidental death and dismemberment coverage, and optional supplemental group universal life and accident insurance for employees and their families.
• Disability Benefits: Short-term and long-term disability coverage.
• Long-Term Care Insurance: Access to long-term care insurance.
• Pre-Tax Benefit Programs: Options for dependent care, healthcare reimbursement, and transit or qualified parking benefits in most cities.
• Retirement Savings: Voluntary 401(k) retirement plan.
• Remote Flexibility: Opportunity to work remotely from an eligible location.
• Professional Environment: A collegial and respectful workplace that values employee contributions and professional collaboration.