Billing Supervisor

Yusen Logistics Americas Inc.; Franklin (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k with a company match

Medical, Dental, and Vision

Standard 10 days PTO

Eligible for bonus plan

Flexible Spending Accounts

Tuition Assistance Program

Job summary

Yusen Logistics Americas Inc. in Franklin, TN is seeking a Billing Supervisor to ensure accurate and timely invoicing across divisions. The ideal candidate will manage a team of Billing Specialists, address escalated issues, and oversee the invoicing process to meet customer needs.

The role requires a strong knowledge of billing procedures, excellent communication skills, and at least six years of experience in billing along with a Bachelor’s degree or equivalent.

Benefits include medical, dental, vision, and a 401k with company match.

Qualifications

• Minimum of six (6) years of Revenue Cycle / Billing experience with one (1) year at department management level.
• Strong knowledge and understanding of billing procedures.
• Ability to handle multiple tasks simultaneously while paying attention to detail.

Responsibilities

• Manage and develop assigned team of Billing Specialists.
• Monitor and ensure timely sending of all invoices.
• Answer customer inquiries regarding invoice discrepancies.

Skills

Revenue Cycle / Billing experience

Excellent verbal and written communication

Analytical and financial analysis skills

Organizational and time management skills

Proficient in Microsoft applications (Word, Excel, Outlook, PowerPoint)

Education

Bachelor's degree or equivalent accounting experience

Tools

Windows operating system

Microsoft D365

Job description

Billing Supervisor

Job Locations: US-TN-Franklin

Job ID: 2026-6387 | # of Openings: 1 | Category: Accounting/Finance | Type: Regular Full-Time

Overview

Position Summary The Billing Supervisor is responsible for ensuring accurate and timely invoicing for assigned YLA divisions by managing corporate billing personnel.

This role will require you to be fully onsite based out of the Franklin, TN office.

Responsibilities

• Manage and develop assigned team of Billing Specialists & Billing Specialist II
• Manage escalated invoicing issues.
• Monitor and ensure that all invoices are sent in a timely manner.
• Review pending invoices to ensure held invoices are within acceptable timeframe
• Answer customer inquiries regarding invoice discrepancies.
• Update and revise invoices as a point of escalation as needed.
• Review customer contracts and rates to ensure accuracy
• Review billing SOPS and job aids to ensure they remain updated
• Maintain or develop financial reports related to assigned customers
• Track Revenue and Cost; report on trends monthly.
• Work with sales and the credit department to set up new customers and complete the onboarding requirements.
• Coordinate with necessary partied to implement invoicing processes for new customers as needed.
• Assist with periodic, year-end, and internal audit requests.
• Track customers' aging and assist in collections as needed.
• Assist with customer shortpays and unapplied cash as needed.
• Assist with "special projects" as needed.

Qualifications

• Bachelor's degree or equivalent accounting experience is required.
• Minimum of six (6) years of Revenue Cycle / Billing experience with one (1) year at department management level
• Strong knowledge and understanding of billing procedures
• Excellent verbal and written communication skills
• Ability to make sound business judgments while protecting the interests of company
• Ability to communicate with all levels of management
• Excellent analytical and financial analysis skills
• Strong organizational and time management skills
• Ability to handle multiple tasks simultaneously while paying attention to detail
• Ability to gather and interpret data, compile information and prepare reports
• Ability to train new hires in policies and procedures
• Must have working knowledge of Windows operating system and be proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)

Essential Job Functions

• Maintain regular and punctual attendance.
• Travel overnight as required. (up to 10%)
• Work cooperatively with others.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as communicating via email and preparing reports and work schedule using various operating systems and Microsoft software (including MS D365).
• Review and analyze data and information concerning customer billing.
• Plan, prioritize and monitor Billing activities.
• Complete/oversee the completion of assigned tasks/projects in a timely manner.
• Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only

Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.