Billing Specialist (SFC)

Stinson LLP; San Francisco (CA); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision health plans

Generous paid time off

Employee Assistance Program

Job summary

Stinson LLP is seeking a Billing Specialist in San Francisco to handle client invoicing and provide customer service to clients. The ideal candidate should have a high school degree, strong computer skills, and preferably 1-3 years of legal billing experience. This role offers competitive health and wellness benefits.

The salary range for this position is $64,000 - $78,000, reflecting expertise and experience in the field.

Qualifications

• Experience in a professional environment.
• Minimum 1-3 years of legal billing experience preferred.
• Highly professional with strong customer service orientation.

Responsibilities

• Process and produce client invoices.
• Assist team with monthly printing and stapling proformas.
• Update Attorney Billing Profiles as needed.

Skills

Strong computer experience

Verbal and written communication skills

Organizational skills

Customer service orientation

Education

High School degree or equivalent

College or business school preferred

Tools

Microsoft Excel

Outlook

Thomson Elite eBILLINGHUB

3E

Job description

Summary

The Billing Specialist is responsible for the processing of client invoices, including mailing or e-billing invoices, and customer service of internal and external clients. The Billing Specialist will report to the Billing Manager/Billing Supervisor of the Finance Department.

Required Education & Experience

• High School degree or equivalent.
• Experience working in a professional environment.
• Strong computer experience, including Outlook, Microsoft Excel, and Word.

Preferred Education & Experience

• College or business school preferred.
• Minimum 1-3 years of legal billing experience preferred.
• Experience with Elite Legal Management, 3E, and Thomson Elite eBILLINGHUB software preferred.
• Law Firm or other professional service industry experience preferred.

Essential Functions

• Process & Produce Client Invoices (85%)
  • Assist team with monthly printing and stapling proformas.
  • Make attorney edited changes on proformas in 3E, including:
    • Narrative edits
    • Extreme awareness of special billing instructions and rate exceptions
    • Billable hour changes as directed by Attorney
    • Apply invoice discounts
    • Process WIP write‑downs with appropriate approvals
    • Apply unallocated funds with Attorney direction
    • Apply trust funds with Attorney direction
    • E‑billing invoices through Thomson Elite eBILLINGHUB
• General and Administrative (15%)
  • Monthly review of Attorney Hold accounts.
  • Monthly review of Trust/Unallocated balances on matters.
  • Update Attorney Billing Profiles as needed.
  • Process check requests (refunds to client) in Chrome River.
  • Kwik‑Tag scanning of proformas and backup to FileSite.
  • Responsibility to assist Attorneys, internal/external client request.
  • Travel requirements are negligible.
  • Must be available to work overtime and some weekends, especially during peak billing periods and during fiscal year‑end.
  • Performs other duties as assigned.

Competencies

• Strong verbal and written communication skills.
• Self‑motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast‑paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel

No travel is expected for this position.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, the employee will work in a professional, fast‑paced office environment that may require additional hours to complete work. The employee will be required to talk and hear, sit, use hands and fingers, occasionally stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch or crawl. Regular lifting of up to 10 pounds and occasional lifting of up to 25 pounds is expected. Visual requirements include close vision.

Benefits & Compensation

At Stinson LLP, we are committed to the success of our employees. We are equally committed to providing competitive, affordable health and wellness benefits to help take care of yourself and your family, including:

• Medical, dental, and vision health plans
  • Medical savings accounts
  • Firm‑provided Employee Assistance Program (EAP), Wellness Program, and Caregiving Support Concierge Services
  • Employer‑paid life insurance and AD&D
  • Short‑ and long‑term disability benefits
  • Generous paid time off for holidays, vacation, bereavement, jury duty, and paid leave for sick and safe time, parental, and military
  • Excellent work‑life programs, including service bonuses, back‑up child, elder, and pet care, and an employee discount program

The salary range for this role is $64,000 - $78,000. The range is provided as an initial approximation at the time of posting and may vary based on the individual's unique qualifications and experience.

EEO Statement

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self‑identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.