Billing Specialist New Pendleton, Oregon

Adaugeo Healthcare Solutions; Pendleton, Northern (OR, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Free in-house lab testing

Job summary

Adaugeo Healthcare Solutions in Pendleton, OR is seeking a Billing Specialist to manage patient accounts and resolve AR issues. You will ensure accurate billing processes and patient satisfaction through effective communication and problem solving.

The role offers a Monday–Friday schedule (6am–3pm) with compensation starting at $20 per hour, depending on experience. Benefits include medical/dental/vision, a 401(k) with employer match, PTO, and in-house lab testing.

Qualifications

• Strong problem-solving skills and the ability to resolve issues efficiently.
• Excellent teamwork and communication with the patient and internal teams.
• Effective planning and organizational abilities to prioritize tasks.
• Commitment to completing tasks promptly with high quality.
• Experience with patient billing inquiries and practice management systems.

Responsibilities

• Review patient accounts and determine appropriate collection actions per guidelines.
• Document account changes and actions taken accurately.
• Identify and process overpayments per procedures.
• Respond to patient billing inquiries via email and resolve issues promptly.
• Verify and update patient information as needed.
• Handle calls to assist patients with accounts, payments, and payment plans.
• Post manual and electronic patient payments accurately.
• Address abnormalities or mismatched entries with relevant staff.

Skills

Problem solving

Teamwork

Communication

Planning & organization

Time management

Billing inquiries

Education

High School Diploma

Tools

Practice management systems

Job description

Adaugeo Healthcare Solutions (AHS) is seeking a Billing Specialist to join the team in Pendleton, OR! The Billing Specialist is responsible for managing patient accounts and resolving outstanding Accounts Receivable (AR) issues. This role ensures accurate billing processes and patient satisfaction through effective communication and problem-solving.

Schedule: M-F, 6am-3pm

Compensation: Starts at $20 per hour (dependent on experience)

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in house

Education & Experience

• High School Diploma or equivalent
• Prior medical billing experience preferred

Required Skills:

• Strong problem-solving skills, with the ability to identify and resolve issues efficiently.
• Excellent teamwork and communication skills, balancing individual and team responsibilities.
• Effective planning and organizational skills, with the ability to prioritize tasks and manage time efficiently.
• Commitment to completing tasks in a timely manner while maintaining high-quality standards.
• Proficiency in using practice management systems and handling patient billing inquiries.

Responsibilities:

• Review patient account balances to determine appropriate collection actions based on billing office guidelines.
• Accurately document account changes and actions taken.
• Identify and process overpayments according to established procedures.
• Respond to patient billing inquiries via email, resolving issues promptly and efficiently.
• Verify and update patient information as necessary.
• Handle inbound and outbound phone calls to assist patients with their accounts, including processing payments and setting up payment plans.
• Accurately post both manual and electronic patient payments.
• Review and respond to tasks in the practice management system as required.
• Identify and address abnormalities or mismatched entries, coordinating with relevant personnel to resolve issues.

Physical Requirements

Manual dexterity for office machine operation including computer op erations, stooping, bending, mobility to complete errands, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.

About Us

Adaugeo Healthcare Solutions is part of a family-owned and operated healthcare organization, providing collaborative support and corporate oversight to our family of companies. We are committed to operational excellence and cost-efficient administrative, technical, and management services.

Our family of companies also includes Praxis Health, the largest independent medical group in Oregon, and Interpath Laboratory, Inc., the Northwest’s leading clinical and anatomic medical laboratory with over 90 locations across Oregon, Washington, Idaho, and Nebraska. With over 50 years of proven success, our organization thrives thanks to the passion, dedication, and ingenuity of our people.

It is our company policy to provide, free of charge, the Hepatitis Vaccine Series for all employees of the company who may be exposed to blood or body fluids.
1. Employees will be counseled upon hire regarding the vaccination series.
2. Upon the signing of the proper form, the employee will begin their series at the next scheduled vaccination day after hiring.
3. The series will be administered by a nurse at a designated clinic or hospital.
4. Documentation will be kept in the employee's permanent Personnel File.
5. When necessary, the Medical Director will determine follow up protocol.
Eligibility for Hepatitis Vaccine will be decided by the employee's supervisor based on their possible exposure to blood or body fluids during job performance, such as (but not limited to): Phlebotomy, Sample handling, Testing, Courier of Specimens, Direct patient contact/care, Janitorial Services.

By selecting yes, you acknowledge and agree to comply with this policy.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Adaugeo Healthcare Solutions’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.