Billing Specialist - Business Insurance

Marsh McLennan Agency; Overland Park (KS); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking a Billing Unit Supervisor to support the BI Operations team. The role focuses on end-to-end invoicing, accuracy, and timely processing within a collaborative, inclusive culture.

The ideal candidate will manage billing workflows, resolve discrepancies, and liaise with regional accounting and service teams to ensure smooth operations. Hybrid work opportunity in a supportive, employee‑centered environment.

Qualifications

• Must be able to read and interpret complex documents such as insurance policies, applications and proposals.
• Extreme attention to detail to detect errors in policy/commission setup.
• Strong oral and written communication to relay complex information to agency personnel and outside entities.

Responsibilities

• Process renewal of billing tasks from initiation through final invoicing, maintaining accuracy and meeting renewal deadlines.
• Process audits and endorsements invoices and verify accuracy.
• Investigate billing discrepancies and research root causes; implement and post timely corrections.
• Serve as primary liaison between the Regional Accounting team and Service teams to coordinate billing activities, resolve issues, and streamline processes.
• Respond to billing inquiries from office staff and clients, providing clear explanations and guidance.
• Reconcile invoiced billings against policy records and accounting ledgers; identify and resolve variances to maintain balanced accounts.
• Maintain accurate billing documentation and audit trails.
• Ensure compliance with company policies, contractual terms, and payment due dates in all invoice and billing activities.

Skills

Reading & interpretation

Detail orientation

Communication skills

Education

High school diploma

Job description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Billing Unit Supervisor at MMA.

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Billing Unit Supervisor at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Billing Specialist on the BI Operations team, you will support agency-wide invoicing operations, ensuring timely generation, distribution, and tracking of invoices for all business units.

• Process renewal of billing tasks from initiation through final invoicing, maintaining accuracy and meeting renewal deadlines.
• Process audits and endorsements invoices and verifying accuracy
• Investigate billing discrepancies and research root causes; implement and post timely, accurate corrections.
• Serve as primary liaison between the Regional Accounting team and Service teams to coordinate billing activities, resolve issues, and streamline processes.
• Respond to billing inquiries from office staff and clients, providing clear explanations and guidance to resolve questions and escalate when necessary.
• Reconcile invoiced billings against policy records and accounting ledgers; identify and resolve variances to maintain balanced accounts.
• Maintain accurate billing documentation and audit trails
• Ensure compliance with company policies, contractual terms, and payment due dates in all invoice and billing activities.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High school diploma
• Ability to read and interpret complex documents, such as insurance policies, applications and proposals.
• Extreme detail orientation necessary to detect errors in policy/commission set up.
• Ability to communicate orally and in writing for relaying complex information with agency personnel and outside entities.

These additional qualifications are a plus, but not required to apply:

• Familiarity with commercial insurance policies, endorsements, and proposals preferred

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable Benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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