Billing & Admin Specialist, Behavioral Health Programs

Casa De Amparo; San Marcos (CA); On-site; USD 71,635,200 - 80,231,424; Full time

Job summary

Casa De Amparo in San Marcos, CA is seeking a full-time Administrative Support Specialist to provide billing, clerical, and documentation assistance for the IOP/PHP programs. You will help ensure billing readiness, maintain client records, and support QA and compliance in line with Medi-Cal and HIPAA requirements.

The role collaborates with program managers, billing staff, and county partners to maintain accurate data, coordinate scheduling, and prepare charts for audits.

Qualifications

• Must have associate degree coursework or better in business, healthcare administration, behavioral health, or related field.
• Experience with Medi-Cal, county behavioral health billing, electronic health records, and HIPAA-compliant documentation.
• Strong interpersonal, time-management, organizational, and communication skills; bilingual Spanish helpful.

Responsibilities

• Support Program Manager with daily administrative operations of the IOP/PHP Program.
• Assist with client intake, referral tracking, scheduling, file setup, demographics, eligibility, and follow-up.
• Support authorization, utilization management, documentation tracking, billing readiness, and claims workflows.
• Monitor documentation, missing items, due dates, treatment plan updates, and chart requirements.
• Enter and update information in the EHR and other approved data systems accurately and timely.
• Prepare program logs, reports, rosters, schedules, and meeting materials.
• Assist with tracking psychiatrist contacts, clinician productivity, attendance, and service hours for reports.
• Coordinate with clients, families, providers, county reps, and partners in a professional, confidential manner.

Skills

Billing

Administrative support

Clerical

Documentation

Credentialing

Quality assurance

HIPAA compliance

Communication skills

Bilingual Spanish

Education

High school diploma or equivalent

Associate’s degree or coursework in business admin / health care / behavioral health / medical billing

Tools

Electronic Health Records (EHR)

Medi-Cal / County billing systems

Billing software

Job description

Casa De Amparo in San Marcos, CA is seeking a full-time Administrative Support Specialist to provide billing, clerical, and documentation assistance for the IOP/PHP programs. You will help ensure billing readiness, maintain client records, and support QA and compliance in line with Medi-Cal and HIPAA requirements.

The role collaborates with program managers, billing staff, and county partners to maintain accurate data, coordinate scheduling, and prepare charts for audits.