Billing Specialist

West-Wichita-Family-Physicians,-PA; Wichita (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Employee benefits

Job summary

West Wichita Family Physicians PA is looking for a Billing Specialist to join the Business Office in Wichita, KS. You will be the first point of contact for patients, handling front desk duties and essential administrative support in a medical setting.

Your role requires strong verbal and written communication, experience with EMR systems, HIPAA compliance, and proficiency in Microsoft Office, customer service, and multi-line phone systems to ensure smooth patient interactions and accurate

Qualifications

• Experience in medical billing or front desk administration.
• Strong communication and computer skills.
• Familiarity with HIPAA and patient privacy guidelines.

Responsibilities

• Answer incoming calls and route messages to the appropriate office staff.
• Assist patients with accounts and insurance questions.
• Process outstanding patient balances and apply undistributed monies as needed.
• Review denied claims and determine appropriate steps for payment resolution.
• Manage clearinghouse claim rejections and verify insurance overpayments.
• Maintain patient and clinic confidentiality and comply with HIPAA policies.

Skills

Medical administrative support

EMR systems

HIPAA compliance

Microsoft Office

Customer service

Multi-line phone systems

Tools

None

Job description

West Wichita Family Physicians PA is seeking a Billing Specialist in our Business Office, you will be the first point of contact for patients, providing essential administrative support in a medical setting. Utilizing core skills such as medical administrative support, computer proficiency, and exceptional patient service, you will handle front desk duties, maintain office organization, and ensure efficient patient interactions.

Your premium skills in verbal and written communication, EMR systems, and HIPAA compliance will be crucial in managing patient accounts effectively. With relevant skills in Microsoft Office, customer service, and multi-line phone systems, you will contribute to the smooth operation of the office and the delivery of quality healthcare services. Join our team and be a vital part of our patient-centered care approach.

Performs various duties including but not limited to answering incoming calls, assisting patients with accounts and insurance questions, processing the various levels of outstanding patient accounts, updating accounts with insurance info as needed, and applying undistributed monies.

ESSENTIAL FUNCTIONS: (This may not include all of the duties assigned.)

• Answers incoming calls to the business office.
• Communicating with patients regarding payment plans and updating accounts as needed.
• Reviewing denied claims and taking best steps for payment resolution.
• Managing clearinghouse claim rejections.
• Verifying insurance overpayment requests.
• Maintains patient and clinic confidentiality.
• Performs other projects and duties as required.

The schedule for this position is Monday through Friday, from 8 am to 5 pm. We offer a generous paid time off plan, in addition to a suite of employee benefits.

West Wichita Family Physicians is an Equal Employment Opportunity employer who believes in the principle and practice of equal employment opportunity. It is our intent that all management actions, such as recruiting, hiring, promotion, compensation, benefits, transfers, layoff, terminations and WWFP sponsored training and related activities be administered without regard to race, religion, age, national origin, gender, disability, veteran status or any other group protected by federal, state or local laws. Company is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new hires.