Billing Specialist

Physical Therapy By Phoenix; Wichita (KS); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with 4% match

3 weeks PTO

6 paid holidays

Paid short-term disability insurance

Paid life insurance

Job summary

Physical Therapy By Phoenix in Wichita, KS is seeking a detail-oriented Billing Specialist to support the billing and revenue cycle behind our hands-on patient care. You will submit claims, post payments, and resolve questions that help clinicians stay focused on patients.

This hourly role emphasizes accuracy, team collaboration, and the ability to learn our billing systems quickly, with opportunities to support patients and insurance companies directly.

Qualifications

• High school diploma or equivalent.
• Previous medical billing, healthcare office, or insurance experience preferred.

Responsibilities

• Submit and track insurance claims accurately and timely.
• Post insurance and patient payments into billing systems.
• Review claims for errors or missing information before submission.
• Follow up on denied, unpaid, or delayed claims.
• Communicate with insurance companies regarding claim status and reimbursement.
• Assist patients with billing questions or payment information.
• Maintain accurate patient account records and documentation.
• Process refunds, adjustments, and payment plans when needed.
• Work with clinic staff to gather or correct billing information.
• Help maintain compliance with billing policies and procedures.
• Use office software and billing systems to complete daily tasks.

Skills

Communication

Customer Service

Attention to Detail

Billing Procedures

Problem Solving

Time Management

Teamwork

Office Software

Learning Ability

Education

High school diploma or equivalent

Job description

Billing Specialist Job in Wichita, KS

Physical Therapy By Phoenix is hiring for a Billing Specialist job in Wichita, KS, and we're looking for someone who takes real pride in getting the details right. This is an hourly role supporting the billing and revenue cycle behind our hands-on, one-on-one patient care, and your accuracy directly affects how quickly patients get clear answers about their bills and how reliably our clinical team gets paid for the work they do. You'll be part of a busy clinic operation, not an isolated back-office job, working alongside the same staff who see patients every day.

Supporting Care That’s Been Voted Best of Wichita Three Years Running

Physical Therapy By Phoenix has been voted Best of Wichita for three consecutive years, built on a promise of hands-on, one-on-one care for patients of all ages across our Wichita, Augusta, Hutchinson, and Derby locations. Our patients range from kids working with a pediatric therapist to older adults managing chronic conditions, athletes recovering from injury, and patients seeking pelvic health care — all coming to us for the same personalized attention. Our mission is to guide, coach, and adjust treatment at every session so patients truly progress, and that promise depends on billing that works quietly and correctly in the background. As Billing Specialist, the claims you submit, the payments you post, and the questions you help resolve are part of what lets our clinicians focus on patients instead of paperwork.

What a Day in This Role Looks Like

On a typical day, you'll submit and track insurance claims, post insurance and patient payments, and review claims for errors or missing information before they go out. You'll also follow up on denied, unpaid, or delayed claims and spend time on the phone with insurance companies confirming claim status and reimbursement details. Patients will come to you with billing questions, and you'll help them understand their accounts, set up payment plans, and process refunds or adjustments when needed. Throughout the day, you'll work closely with clinic staff to gather or correct billing information, keeping account records accurate and up to date.

You don't need years of billing experience to thrive here, but you do need to be someone who double-checks their work, communicates clearly with patients and insurance companies alike, and can learn our billing systems and procedures without needing constant oversight. Previous experience in medical billing, a healthcare office, or insurance is preferred, but a strong foundation in attention to detail and customer service matters just as much. If you're organized, dependable, and comfortable juggling claims, payments, and patient conversations in the same day, this role gives you a steady way to put those strengths to work.

Compensation:

• $16-$18 per hour

Qualifications:

• High school diploma or equivalent
• Previous medical billing, healthcare office, or insurance experience preferred

Responsibilities:

• Submit and track insurance claims accurately and timely
• Post insurance and patient payments into billing systems
• Review claims for errors or missing information before submission
• Follow up on denied, unpaid, or delayed claims
• Communicate with insurance companies regarding claim status and reimbursement
• Assist patients with billing questions or payment information
• Maintain accurate patient account records and documentation
• Process refunds, adjustments, and payment plans when needed
• Work with clinic staff to gather or correct billing information
• Help maintain compliance with billing policies and procedures
• Use office software and billing systems to complete daily tasks

Skills:

• Good communication and customer service skills
• Basic reading, writing, and computer skills
• Attention to detail and accuracy
• Ability to learn insurance and billing procedures
• Simple problem-solving and organizational skills
• Ability to work independently and with a team
• Basic time-management skills
• Comfort using office software and billing systems

Benefits:

• Medical, dental and vision insurance
• 401K with 4% match
• 3 weeks PTO
• 6 paid holidays
• Paid short-term disability insurance
• Paid life insurance

If you like knowing that the details you get right on a claim or a phone call help patients get back to the things they love, we'd like to hear from you.