Billing Specialist

GenServe; Village of Pleasantville (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

GenServe is seeking an experienced, well-organized Billing Specialist for a full-time office position. The role handles invoicing for service repairs performed by GenServe technicians in a fast-paced, high-volume environment. Candidates should be detail-oriented, a self-starter and capable of working independently.

Knowledge of the maintenance and repair service industry is a plus. Key duties include processing AR invoices daily, ensuring accurate billing data, and delivering invoices via email,

Qualifications

• 3 to 5 years’ experience creating AR invoices, including portal invoice submission using accounting software.
• Detail oriented, self-starter, and independent worker.
• Knowledge of maintenance and repair service industry a plus.

Responsabilités

• Process AR invoices daily as required per workload and deliver invoices to customers via email, portals, or mail.
• Ensure customer billing information and payment preferences are correct.
• Verify charges align with customer specs, rates, and pricing.
• Include all required data on invoices (PO numbers, work order numbers, release numbers, bill-to info).
• Monitor incoming jobs ready for invoicing to forecast volume and alert supervisor of backlogs.
• Process customer payments as needed and communicate with customers.
• Participate in Billing Team meetings and suggest process improvements.

Connaissances

Attention to detail

Self-starter

Independent worker

Time management

Outils

Microsoft Office

Sage 100

Salesforce

Description du poste

GenServe is seeking an experienced will organized Billing Specialist, this is a full-time office position. The Billing Specialist will complete invoicing for service repair work performed by GenServe service technicians. This is a fast pasted heavy volume position. Applicants should be detail oriented, a self-starter and independent worker. Understanding of the maintenance and repair service industry a plus.

JOB DUTIES:

• Process AR invoices daily as required per the completed job workload and deliver invoices to customers via email, online portals, or regular mail.
• Ensure customer information regarding payment choice and billing contact is available.
• Make sure all charges are correct and in alignment with customers specs, labor rates, contractual agreement rates, flat rate pricing, parts pricing, subcontracting pricing and freight charges.
• Make sure all necessary information is listed on invoices including customer PO numbers, work order numbers, order release numbers, and proper bill to address and email address are provided.
• Maintain knowledge of incoming jobs ready for invoicing to forecast volume. Communicate with supervisor when there is a back-up.
• Take customer payments as needed, communicate with customers when needed.
• Actively participate in Billing Team meetings and communicate ways to improve the established processes.

REQUIREMENTS:

Available to work 40 hours per week, work in the office

3 to 5 years’ experience creating AR invoices, including portal invoice submission using accounting computer software.

Knowledge of all Microsoft Software computer programs.

Knowledge of Sage 100 and Salesforce is a plus