Billing Specialist

AWP Safety; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

AWP Safety is seeking a Billing Specialist in the United States to deliver accurate, timely invoices and manage accounts receivable. You will ensure payments are received within terms and collaborate across teams to support billing processes and customer inquiries.

The role requires 3–5 years in AR/billing, strong customer service, basic accounting knowledge, and proficiency with Microsoft Office; Dynamics 365 or TCR experience is a plus. 40-hour work week, Mon–Fri.

Qualifications

• High school diploma or GED required.
• 3–5 years AR/Billing experience preferred.
• Pay application, lien waiver, and contract management experience preferred.
• Strong customer service skills.
• Basic knowledge of accounting principles and terminology; strong math skills.
• Excellent verbal and written communication.
• Problem-solving skills and critical thinking.
• Demonstrate high accuracy and attention to detail.
• Excellent organizational skills.
• Outgoing & assertive personality.
• Proficiency with Microsoft Office Suite (Excel, Word).
• Microsoft Dynamics 365 and/or TCR experience preferred.

Responsibilities

• Invoice assigned customers timely and accurately.
• Address billing questions and discrepancies timely.
• Verify invoice procedures and validate customer contracts.
• Ensure payments within terms by managing open Accounts Receivable.
• Communicate with internal and external customers.
• Collaborate with Field to complete tasks in a timely manner.
• Act as a resource for other functions within AWP.
• Provide training and support as requested.
• Establish and maintain cooperative relationships with customers.
• Perform other duties and/or special projects as assigned.

Skills

AR/Billing exp

Customer service

Accounting basics

Math skills

Verbal communication

Written communication

Problem solving

Critical thinking

Attention to detail

Organization

Assertive personality

MS Office

Dynamics 365 / TCR

Education

High school diploma or GED

Tools

Microsoft Dynamics 365

TCR

Job description

Company Description

WS Barricade is an AWP company. AWP is North America’s leading traffic control specialist. Our team of 9000+ professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

As the Billing Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Billing Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.

RESPONSIBILITIES

• Invoice assigned customers timely and accurately
• Address billing questions and discrepancies timely
• Verify invoice procedures and validate customer contracts
• Ensure payments for assigned customers are received within terms by managing their open Accounts Receivables
• Communicate with internal and/or external customers
• Collaborate with the Field to complete tasks in a timely manner
• Act as a resource for other functions within AWP
• Provide training and support as requested
• Establish and maintain effective and cooperative working relationships with customers

Perform other duties and/or special projects as assigned

Qualifications

• High school diploma or GED required
• 3-5 years AR/Billing experience preferred
• Pay application, lien waiver, and contract management experience preferred
• Strong customer service skills
• Basic knowledge of accounting principles and terminology; strong math skills
• Excellent verbal and written communication
• Problem-solving skills
• Critical thinking skills
• Demonstrate high degree of accuracy and attention to detail
• Excellent organizational skills
• Outgoing & assertive personality – not afraid to approach individuals
• Proficiency with Microsoft Office Suite Products (Excel, Word)
• Microsoft Dynamics 365 and/or TCR experience preferred

Additional Information

• Hours of operation are M-F, 8 a.m.- 5 p.m.
• 40-hour work week
• Salary range $20 - $25 p/hr depending on experience
• Primarily sedentary or working at a desk
• Occasionally lift and move 10 -25 pounds
• While performing duties of this job, the employee is regularly required to talk or hear
• Proficient literacy
• The employee frequently is required to stand, walk, or reach with hands and arms

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.