Billing Specialist

Sedgwick Claims Management Services Ltd; United States; Remote; USD 21,000 - 29,000; Full time

Job summary

Sedgwick Claims Management Services Ltd is hiring a Billing Specialist to monitor and collect payments for standard and complex receivables. The role requires resolving discrepancies with brokers and accounts, processing entries, and preparing monthly management updates.

A high school diploma or GED and 2 years in billing are required, with strong Excel and communication skills helping you excel in a collaborative team environment.

Qualifications

• Education & Licensing High school diploma or GED required.
• Two (2) years of accounting, bookkeeping or insurance related billing experience required.
• Clerical or customer service experience preferred.

Responsibilities

• Contacts broker/account on payment discrepancies and unpaid bills to resolve outstanding receivables.
• Processes and corrects external entries.
• Researches payment deficiencies and reconciles outstanding invoices; disburses overpayments on true-up invoices.
• Independently reviews and interprets sold documentation and completes Billing set-up.
• Processes manual billing and seeks alternatives to automate manual tasks.
• Prepares monthly updates for management reports.
• Maintains appropriate file documentation and system diary notes.
• Processes disbursements and corrections on true-ups.
• Coordinates correction activities and follows through to resolution.
• Completes task book assignments.
• Identifies customer needs and acts on them.

Skills

Billing systems

Data flows

Insurance knowledge

Loss processing

Communication skills

Microsoft Office

Organization

Teamwork

Performance standards

Education

High school diploma or GED

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance

Billing Specialist

SHIFT: Tuesday - Saturday 11am - 8pm EST

PRIMARY PURPOSE: To provide monitoring payment for a mix of standard and complex outstanding receivable bills.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Contacts broker/account on payment discrepancies and unpaid bills to resolve outstanding receivables in a timely fashion.
• Processes and corrects external entries.
• Researches payment deficiencies and reconciles outstanding invoices; disburses overpayments on true-up invoices.
• Independently reviews and interprets sold documentation and completes Billing set‑up.
• Processes manual billing and seeks alternatives to automate manual tasks.
• Prepares monthly updates for management reports.
• Maintains appropriate file documentation and system diary notes.
• Processes disbursements and corrections on true‑ups.
• Coordinates correction activities and follows through to resolution.
• Completes task book assignments.
• Identifies customer needs and acts on them.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

• Education & Licensing High school diploma or GED required.
• Two (2) years of accounting, bookkeeping or insurance related billing experience required.
• Clerical or customer service experience preferred.

Skills & Knowledge

• Expert knowledge of billing systems.
• Expert knowledge of data flows for medical bill review and other charge-to file processes.
• Expert knowledge of insurance programs, claims and implications to outstanding receivables.
• Expert knowledge of loss processing flows and claim based processing flows.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision and talking.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $18/hr.

Always accepting applications.

For more, see sedgwick.com