Billing Specialist

AllergyMoms LLC; Town of Texas (WI); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving patient care through efficient billing processes. This role offers the opportunity to work remotely while contributing to the success of Home Infusion services. You will be responsible for processing medical claims, ensuring accuracy, and maintaining compliance with billing practices. Your expertise in billing and collections will be crucial in reducing denial rates and enhancing revenue cycle management. This innovative firm values its employees and provides a supportive environment for professional growth and development. If you are detail-oriented and thrive in a remote setting, this position is perfect for you.

Benefits

Comprehensive medical, dental, and vision plans

Paid time off and company-paid holidays

401(k) matching

Tuition reimbursement

Employee assistance programs

Professional development opportunities

Paid Paternal Leave

Volunteerism Days off

Employee Referral Program

Qualifications

• 2-5 years of home infusion billing and/or collections experience required.
• High School Diploma with specialized training in billing and collections.

Responsibilities

• Process Home Infusion medical claims accurately and timely.
• Create and submit medical claims to primary and secondary payers.
• Resolve rejected claims to ensure future submissions are successful.

Skills

Excellent communication skills

Billing and collection processes

Problem identification and resolution

Strong organization skills

MS Office proficiency

Remote work discipline

Education

High School Diploma

Specialized training in billing/collections

Tools

CareTend

MS Office Suite

Job description

Vital Care (www.vitalcareinc.com) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.

What we offer:

• Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
• Paid time off, personal days, and company-paid holidays.
• Paid Paternal Leave.
• Volunteerism Days off.
• Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
• 401(k) matching and tuition reimbursement.
• Employee assistance programs include mental health, financial and legal.
• Rewards programs offered by our medical carrier.
• Professional development and growth opportunities.
• Employee Referral Program.

Job Summary:

Perform duties to process Home Infusion medical claims with a focus on accuracy, timeliness, and adherence to process, to reduce denial rate, DSO, and bad debt. Performs revenue cycle billing duties to process within the limits of standard Compliance practices.

Position is 100% remote.

Duties/Responsibilities:

• Create and submit medical, pharmacy and third-party vendor claims timely and accurately. Ensure all revenue opportunities are included, and complete and submit billing to primary and secondary payers.
• Resolve rejected electronic claims so that current submission is successful, and future submissions are not rejected.
• Maintain ready-to-bill delivery tickets and indicate tickets that cannot be billed with appropriate status for communication purposes within RCM and Franchises.
• Document case activity, communications, and correspondence in CareTend to ensure completeness and accuracy of account activity.
• Contribute medical billing expertise to the design of training and knowledge transfer programs, materials, policies, and procedures to improve the efficiency and effectiveness of the RCM team.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent communications skills; listening, speaking, understanding, and writing English while influencing patients, caregivers, payer representatives, and others, answering questions, and advancing reimbursement and collection efforts.
• Proven understanding of processes, systems, and techniques to ensure successful billing and collection working with all payer types.
• Proven ability to identify gaps and problems from a review of documentation, determine lasting solutions, make effective decisions, and take necessary corrective action.
• Strong organization skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation.
• Proven knowledge and skill in the utilization of MS Office suite of software and pharmacy applications.
• Ability to complete job duties in a designated workspace outside the dedicated RCM location.
• Disciplined work ethic with ability to work remotely with little direct supervision and meet production and collection targets.

Education and Experience:

• 2-5 years home infusion billing and/or collections experience required.
• High School Diploma and additional specialized training in intake, pharmacy/medical billing, and/or collections.
• Experience in an infusion suite setting is a plus.
• Previous remote work environment is a plus but not required.
• Detailed oriented with post-billing and post-payment investigative experience preferred.

Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.

Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal,