Billing Specialist

Long Iron Services, LLC; Oak Brook (IL); On-site; USD 25,000 - 37,000; Full time

Job summary

Heniff Transportation in Illinois is seeking a Billing Specialist to prepare customer invoices promptly in line with billing processes.

You will validate documents, handle invoices, and answer billing questions, collaborating with team members and customers to maintain accuracy and service quality.

This role requires attention to detail, strong communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum 2 years billing experience.
• Experience using MS Word, Excel, Outlook and Great Plains.

Responsibilities

• Mail daily invoices.
• Index documents timely.
• Validate backup documents (POs, BOLs, scale tickets, freight paperwork) against the order.
• Manage rejected invoices from customers regarding emails.
• Review billing mailbox daily.
• Develop and maintain a professional relationship with team members.
• Work with customers to answer billing questions.
• Perform additional duties as assigned.
• Report directly to the Billing Manager.

Skills

Organizational skills

Analytical skills

Verbal and written communication

Customer service

Multi-tasking & prioritization

Education

High school diploma or GED

Associate’s or Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Great Plains

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources.

We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance.

We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada.

We strive to be the BEST at everything we do.

Position Summary

The Billing Specialist is responsible for the timely preparation of customer invoices in accordance with the billing process and procedures.

Duties and Responsibilities

• The Billing Specialist will be mailing of daily invoices.
• Index documents timely.
• The Billing Specialist will validate backup documents related to billing such as Purchase Orders (PO’s), Bills of Lading (BOL’s), scale tickets, freight paperwork, etc. against the order.
• Manage rejected invoices from customers regarding emails.
• The Billing Specialist will review billing mailbox daily.
• The Billing Specialist will develop and maintain a professional relationship with team members.
• Work with customers to answer billing questions.
• The Billing Specialist will perform additional duties as assigned.
• The Billing Specialist will report directly to the Billing Manager.

Requirements

Education and Experience:

• High school diploma or GED
• Minimum 2 years billing experience
• Experience using s MS Word, Excel, Outlook, and Great Plains software

Preferred Qualifications

• Associate’s or Bachelor’s degree
• Experience in Transportation with Chemical companies

Essential Qualifications

• Demonstrated organizational and analytical skills
• Demonstrated skill to possess a positive and motivated attitude in a fast pace environment
• Ability to adapt to change
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to provide excellent customer service to internal and external customers
• Strong problem solving and listening skills
• Demonstrated ability to work independently and as a contributing team member
• Proven multi-tasking and prioritization skills
• Demonstrated ability to act as a team player and get involved in all aspects of the business function

Language Skills

Language Skills: Ability to read, write and speak English proficiently.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed. Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to operate in a constant state of alertness and safe manner.

Work Environment

The position typically operates in a standard office environment. This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Benefits

• Medical, Dental and Vision Insurance
• Generous Vacation Time
• Company Paid Holidays
• Company 401(k) and Roth with Employer Matching Contributions

Salary Range

Disclaimer: The salary range for this position is $18.00 to $26.50 hourly. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidates experience, education, skills, qualifications, and geographic location.

About Us & Culture

The Heniff Family of Companies, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture.

Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

The Heniff family of companies is the premier leader in liquid bulk transportation, food grade, rail transloading, iso depot operations, tank cleaning and maintenance. Our mission is to efficiently provide Supply Chain Solutions to our customers safely, securely and on time, every time. From our high-tech tracking and technology systems to our friendly drivers and customer service staff, everything is focused on ways to come up with solutions to our customers’ problems and to make it as easy as possible to do business with us. With nearly 100 locations connected nationwide and over 2000 tractors, our integrated freight network of opportunities and capacity for our drivers and customers is unmatched. Even though we have the look of a big company, we have the feel of a small company. Our goal is not to be the biggest, but to be the best!