Billing Specialist

Electronic Caregiver, Inc.; Las Cruces (NM); Presencial; USD 42 000 - 52 000; Tempo integral

Resumo da oferta

Electronic Caregiver, Inc. in Las Cruces, NM is seeking a Billing Specialist to prepare and issue invoices, maintain billing records, and support the order-to-cash process. The role ensures billing transactions are complete, properly authorized, and documented to support financial reporting and audit readiness.

You will validate billing data, resolve discrepancies, and assist with month-end activities while maintaining confidentiality and providing timely customer support.

Qualificações

• Must have a High School diploma or equivalent.
• Experience with billing cycles and invoicing.
• Familiarity with internal control procedures.
• Strong attention to detail and accuracy.
• Ability to handle confidential information.

Responsabilidades

• Prepare, review, and distribute customer invoices and credits.
• Process billing adjustments, cancellations, and refunds with approvals.
• Maintain confidentiality of customer and financial information.
• Validate billing data for completeness and authorization.
• Investigate and resolve billing discrepancies with internal teams and customers.
• Support month-end billing activities and audit requests.

Conhecimentos

Attention to detail

Billing experience

Organizational skills

Communication skills

Analytical skills

Formação académica

High School Graduate/Equivalent

Technical School/1 Year College

Technical School/2 Years College / Associate Degree

Bachelor’s Degree

Master’s Degree

Ferramentas

Billing software

Microsoft Excel

CRM

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Las Cruces, NM, US

6 days ago Requisition ID: 1046

Position Summary:

The Billing Specialist will be responsible for preparing and issuing accurate customer invoices, maintaining billing records, and supporting the order-to-cash process in accordance with company policies and internal control requirements. This role ensures billing transactions are complete, properly authorized, and documented to support financial reporting and audit readiness. Solves problems and recommend changes in procedure in accordance with previous training or experience; m ay also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other employees. The position operates under general supervision while exercising independent judgment within established procedures to maintain billing accuracy, resolve discrepancies, and provide timely customer support.

Qualifications:

Education

• Minimum
• Preferred
• Minimum
• Preferred
• High School Graduate/Equivalent
• X
• 0 – 1
• Professional Certification
• 1 – 3
• X
• Technical School/1 Year College
• 3 – 5
• X
• Technical School/2 Years College / Associate Degree
• X
• 5 – 8
• Bachelor’s Degree or combination of education and experience
• 8 – 10
• Master’s Degree
• 10+

Required Competencies, Training & Travel Requirements (if applicable):

COMPETENCIES

• Strong attention to detail and accuracy
• Organizational and time management skills
• Ethical conduct and integrity
• Effective written and verbal communication
• Problem-solving and analytical skills
• Ability to work within established internal control frameworks
• Professional judgment and confidentiality

TRAVEL

• No travel is expected for this position

1. Prepare, review, and distribute customer invoices and credit memos in accordance with contractual terms and company policies.
2. Process billing adjustments, cancellations, and refunds with appropriate documentation and approvals.
3. Maintain confidentiality of customer, financial, and company information in accordance with company policies, privacy standards, and applicable data protection laws.
4. Validate billing data for completeness, accuracy, and authorization prior to invoice release.
5. Investigate and resolve billing discrepancies in coordination with internal departments and customers.
6. Adhere to established internal control procedures and segregation of duties to support financial accuracy, fraud prevention, and audit compliance.
7. Maintain accurate and organized records to support audit and financial reporting requirements.
8. Ensure segregation of duties and approval requirements are observed when processing billing transactions.
9. Identify process improvement opportunities and escalates control exceptions or irregularities.
10. Financial Reporting Support: Assist with month-end billing activities and reporting as assigned. Reconcile billing activity to supporting documentation and system reports. Support internal and external audit requests related to billing processes.
11. Administrative: File, maintain, and distribute billing records and documentation. Collaborate cross-functionally to ensure accurate order-to-invoice processing. Perform other related duties as assigned to support departmental operations and business needs.
12. Customer Support: Respond to billing inquiries and resolve issues in a professional and timely manner. Contact customers regarding billing errors, declined payments, or missing information. Provide supporting documentation to customers as requested.
13. Maintain regular on-site attendance by commuting to and performing work at the designated work location during established business hours, assigned shifts, or project-based schedules as required to support business operations.