Billing Specialist

CFS; Fishers (IN); On-site; USD 60,000 - 68,000; Full time

Job summary

CFS in Fishers, IN is seeking a Billing & Collections Specialist to focus on billing, accounts receivable, and timely invoicing. You will work closely with sales representatives and leasing companies, handling purchase orders and billing documentation while maintaining a customer-focused approach.

You will perform outreach to collect balances, process deposits from signed agreements, and ensure accuracy across the billing cycle.

Qualifications

• Experience in billing, accounts receivable, or high-volume invoicing.
• Collections experience with a customer-service-oriented approach.
• Experience managing high email volume and customer communications.

Responsibilities

• Process approximately 30 customer invoices per week and 60-80 invoices per month.
• Generate deposit invoices upon receipt of purchase agreements from the sales team.
• Manage purchase orders and billing documentation.
• Perform collections outreach through phone and email communications, averaging 10 calls per day.
• Interface with leasing companies regarding invoicing and account activity.
• Respond to customer inquiries and resolve billing-related issues.

Skills

Billing & Invoicing

Accounts Receivable

Customer Service

Collections

Communication

Job description

Billing & Collections Specialist

• Spend the majority of your time in billing and accounts receivable activities, leveraging your invoicing expertise.
• Join a team that values a professional, customer-focused approach to collections rather than aggressive tactics.
• Work closely with sales representatives and leasing companies throughout the billing cycle.
• Gain exposure to purchase orders, lease agreements, invoicing, and customer account management.
• Opportunity to identify process improvements and automation opportunities that increase efficiency.
• High level of ownership with visibility across multiple departments.
• Stable workload with a consistent mix of billing, collections, and customer service responsibilities.
• Impact company cash flow and customer satisfaction through timely invoicing and account follow-up.
• Build strong relationships with customers and external partners through regular communication.

Salary: $60,000 - $68,000

Why This Opportunity Stands Out

• Spend the majority of your time in billing and accounts receivable activities, leveraging your invoicing expertise.
• Join a team that values a professional, customer-focused approach to collections rather than aggressive tactics.
• Work closely with sales representatives and leasing companies throughout the billing cycle.
• Gain exposure to purchase orders, lease agreements, invoicing, and customer account management.
• Opportunity to identify process improvements and automation opportunities that increase efficiency.
• High level of ownership with visibility across multiple departments.
• Stable workload with a consistent mix of billing, collections, and customer service responsibilities.
• Impact company cash flow and customer satisfaction through timely invoicing and account follow-up.
• Build strong relationships with customers and external partners through regular communication.

Key Responsibilities For The Billing & Collections Specialist

• Process approximately 30 customer invoices per week and 60-80 invoices per month.
• Generate deposit invoices upon receipt of purchase agreements from the sales team.
• Manage purchase orders and billing documentation.
• Perform collections outreach through phone and email communications, averaging 10 calls per day.
• Interface with leasing companies regarding invoicing and account activity.
• Respond to customer inquiries and resolve billing-related issues.

Qualifications For The Billing & Collections Specialist

• Experience in billing, accounts receivable, or high-volume invoicing.
• Collections experience with a customer-service-oriented approach.
• Experience managing high email volume and customer communications.
• Familiarity with purchase orders, invoicing processes, and account reconciliation.

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