Billing Specialist

Kilpatrick Townsend & Stockton LLP.; Dallas (TX); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Kilpatrick Townsend & Stockton LLP seeks a Billing Specialist to support billing attorneys, process multi-group invoices, and manage e-billing workflows. The role involves ensuring accurate time capture, rate updates, and resolving discrepancies across matters.

The position offers a hybrid work schedule in a major U.S. market with comprehensive health benefits and opportunities to work with Cognos and 3E systems. Strong attention to detail and confidentiality are essential.

Qualifications

• 3+ years of billing experience, preferably in a law firm.
• Experience with electronic billing and multiple e-billing systems.
• Excel proficiency, including Pivot tables.
• Ability to analyze issues, prioritize and resolve problems.
• Ability to maintain confidentiality and work under pressure.

Responsibilities

• Assist billing attorneys with analyzing and resolving discrepancies and ensure accurate time, fees, and vendor invoices.
• Receive, process and finalize billing for attorneys in multiple practice groups.
• Coordinate markdowns, write-offs and maintenance.
• Submit electronic bills using various e-billing systems.
• Assist with revaluing time entries after rate changes and updating rates.
• Assist with obtaining cost backup for invoices.
• Provide guidance on financial systems to attorneys and LPS.
• Monitor and answer billing department emails and hotlines.
• Assist with understanding client billing processes and policies.
• Document and update Billing Profiles as needed.
• Assist AR and Client Support in resolving billing errors.
• Review new matter setup, discounts, time types and rate exceptions.
• Complete special projects and analysis as directed.

Skills

Billing experience

Excel Pivot tables

Communication skills

Attention to detail

Confidentiality

Multi-currency experience

Adaptive scheduling

Problem solving

Education

Bachelor's degree preferred

Tools

3E

Cognos

Job description

ESSENTIAL JOB FUNCTIONS:

• Assist billing attorneys with analyzing and resolving discrepancies, including any underlying issues and queries related to billing from foreign associates or vendors; enter edits and ensure that hourly fees, flat fees, task codes, vendor invoices and any other missing time, are correctly and promptly accounted for to minimize billing and collection issues downstream.
• Receive, process and finalize billing for attorneys in multiple practice groups.
• Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance.
• Submit electronic bills using various e-billing systems (including processing appeals and error message handling).
• Assist with revaluing time entries after rate changes and updating rates in e-billing sites as necessary.
• Assist with obtaining cost back up for invoices.
• Provide assistance in understanding various financial systems to attorneys and Legal Practice Specialists.
• Monitor and answer billing department email and telephone hotlines.
• Assist attorneys and Legal Practice Specialists (LPS) in understanding client billing processes, policies and procedures.
• Document and update Attorney and Client Billing Profiles as needed.
• Assist Accounts Receivable and Client Support staff in resolving or preventing billing errors.
• Review new matter setup, discounts, time types and rate exceptions.
• Complete special projects and analysis as directed.
• Other duties as assigned

KNOWLEDGE/SKILLS REQUIRED:

• Minimum of 3 years of relevant experience preferably in a law firm environment
• Bachelor's degree preferred
• Prior experience with billing for an Intellectual Property practice preferred
• Prior experience with 3E preferred
• Ability to analyze, assess possible problems, prioritize concerns and make decisions
• Ability to perform well under pressure
• Must be able to adapt schedule to changing environment
• Strong work ethic, flexible, dependable, and positive can-do attitude
• Ability to focus and deliver tangible results, diligent in achieving associated objectives
• Must be able to maintain high level of confidentiality
• Should have skills to coordinate resources to help others meet their goals
• Act as a role model in helping others solve complex problems
• Ability to communicate effectively, orally and in writing
• Must be a good planner who is very detail-oriented and has the ability to organize and prioritize
• Extensive electronic billing experience as well as familiarity with multiple e-billing vendor systems is desired
• Experience with Cognos based applications is preferred
• Experience in a multi-currency setting preferred
• Must have experience in Excel; especially with the use of Pivot tables

This is a full-time, regular position with a multi-faceted health benefit package including medical, dental, and vision. The firm also offers life insurance, short term disability plans and retirement plans in addition to holidays and paid time off. The firm offers hybrid work schedules combining in office work days as well as remote work days. The pay range for this position in Atlanta, Chicago and Dallas only is $30.56 to $45.84 per hour.

Selected applicants will be contacted. Kilpatrick is an Equal Opportunity Employer.

For more information about our firm, please visit our website at www.ktslaw.com.

Kilpatrick Townsend & Stockton LLP is committed to equal employment opportunity for all persons, regardless of race, color, religion, sex or gender, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.