Billing Specialist

Kilpatrick Townsend & Stockton LLP; Chicago (IL); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Hybrid work schedule

Retirement plans

Paid time off

Life insurance

Short-term disability

Job summary

Kilpatrick Townsend & Stockton LLP seeks a Billing Specialist to support its Financial Services Department across Atlanta, Chicago, and Washington, DC. The role focuses on timely processing of complex billing, supporting attorneys and staff with e-billing systems, and ensuring accurate data for client invoices.

Responsibilities include finalizing bills, handling write-offs, updating rates, and resolving billing discrepancies.

Qualifications

• 3+ years in billing, preferably in a law firm
• Bachelor’s degree preferred
• Experience with IP practice billing and 3E preferred
• Proficient with Excel Pivot Tables and Cognos desired
• Ability to analyze, prioritize, and work under pressure

Responsibilities

• Assist billing attorneys in analyzing discrepancies and ensure accurate time entries
• Receive, process and finalize billing for attorneys across practice groups
• Coordinate approvals, write-offs and maintenance of bills
• Submit electronic bills using various e-billing systems and handle appeals
• Update rates and revalue time entries as needed
• Provide training and support on client billing processes to attorneys and staff
• Monitor billing department communications and support teams in resolving issues
• Document and update Billing Profiles and assist AR and Client Support with billing errors

Skills

Billing analysis

Deadline management

Attention to detail

Communication skills

Education

Bachelor's degree preferred

Tools

3E

Cognos

Excel (Pivot Tables)

Multiple e-billing systems

Job description

Kilpatrick, a large international law firm, is seeking a Billing Specialist for our Financial Services Department in our Atlanta office, Washington DC or Chicago office. This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. At Kilpatrick we are one team where each person plays an integral role in serving the needs of our clients. The firm has a strong dedication to its employees, values, and commitment to the community.

This position is directly responsible for the timely and successful processing of the firm’s billing needs, using a highly complex billing and electronic e-billing system and method to accomplish the daily tasks. This individual is also responsible for the accurate and consistent billing and other data to be produced while completing job responsibilities.

Essential Job Functions

• Assist billing attorneys with analyzing and resolving discrepancies, including any underlying issues and queries related to billing from foreign associates or vendors; enter edits and ensure that hourly fees, flat fees, task codes, vendor invoices and any other missing time, are correctly and promptly accounted for to minimize billing and collection issues downstream.
• Receive, process and finalize billing for attorneys in multiple practice groups.
• Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance.
• Submit electronic bills using various e-billing systems (including processing appeals and error message handling).
• Assist with revaluing time entries after rate changes and updating rates in e-billing sites as necessary.
• Assist with obtaining cost back up for invoices.
• Provide assistance in understanding various financial systems to attorneys and Legal Practice Specialists.
• Monitor and answer billing department email and telephone hotlines.
• Assist attorneys and Legal Practice Specialists (LPS) in understanding client billing processes, policies and procedures.
• Document and update Attorney and Client Billing Profiles as needed.
• Assist Accounts Receivable and Client Support staff in resolving or preventing billing errors.
• Review new matter setup, discounts, time types and rate exceptions.
• Complete special projects and analysis as directed.
• Other duties as assigned

Knowledge/Skills Required

• Minimum of 3 years of relevant experience preferably in a law firm environment
• Bachelor’s degree preferred
• Prior experience with billing for an Intellectual Property practice preferred
• Prior experience with 3E preferred
• Ability to analyze, assess possible problems, prioritize concerns and make decisions
• Ability to perform well under pressure
• Must be able to adapt schedule to changing environment
• Strong work ethic, flexible, dependable, and positive can-do attitude
• Ability to focus and deliver tangible results, diligent in achieving associated objectives
• Must be able to maintain high level of confidentiality
• Should have skills to coordinate resources to help others meet their goals
• Act as a role model in helping others solve complex problems
• Ability to communicate effectively, orally and in writing
• Must be a good planner who is very detail-oriented and has the ability to organize and prioritize
• Extensive electronic billing experience as well as familiarity with multiple e-billing vendor systems is desired
• Experience with Cognos based applications is preferred
• Experience in a multi-currency setting preferred
• Must have experience in Excel; especially with the use of Pivot tables

This is a full-time, regular position with a multi-faceted health benefit package including medical, dental, and vision. The firm also offers life insurance, short term disability plans and retirement plans in addition to holidays and paid time off. The firm offers hybrid work schedules combining in office work days as well as remote work days. The pay range for this position in Atlanta, Chicago and Dallas only is $30.56 to $45.84 per hour.

Selected applicants will be contacted. Kilpatrick is an Equal Opportunity Employer.

For more information about our firm, please visit our website at www.ktslaw.com.

Kilpatrick Townsend & Stockton LLP is committed to equal employment opportunity for all persons, regardless of race, color, religion, sex or gender, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities