Billing Specialist

Unitedutility; Charlotte (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading electric utility firm is seeking a Billing Specialist to manage their billing processes in Charlotte, NC. The ideal candidate will have at least 3 years of experience in billing, proficiency in billing software and Excel, and strong analytical skills. This position offers an opportunity to play a key role in the financial health of the organization and contribute to excellent customer service. Join a dynamic team dedicated to enhancing power infrastructure across the U.S.

Qualifications

• Minimum of 3 years' experience in billing or financial roles.
• Detail-oriented mindset focusing on accuracy and efficiency.
• Ability to interpret financial data and identify trends.

Responsibilities

• Manage the billing process, including invoicing and payment processing.
• Resolve billing discrepancies and address customer inquiries.
• Conduct audits to ensure billing accuracy and compliance.
• Generate reports to track billing performance.
• Develop and implement billing policies to optimize efficiency.

Skills

Billing software proficiency

Microsoft Office Suite

Analytical skills

Communication skills

Attention to detail

Education

Bachelor's degree in related field

Tools

Sage 300

Job description

Welcome to United Utility, a dynamic player in the electric utility industry, headquartered in the vibrant city of New Orleans, LA. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple: Safety, Quality, Integrity, and Professionalism. At United Utility, we craft power delivery solutions –built safe, engineered smart, and driven by what customers demand– fueling communities with reliable energy. We are the best-in-class, trusted partner delivering customer‑centric Power Delivery Construction and Engineering solutions.

About The Role

As a Billing Specialist at United Utility, you will play a pivotal role in ensuring the smooth and efficient operation of our billing processes. Your meticulous attention to detail and expertise in billing procedures will directly contribute to the financial health of our organization, allowing us to continue providing exceptional service to our customers and driving our mission forward.

Key Responsibilities

• Manage and oversee all aspects of the billing process, including invoicing, payment processing, and account reconciliation.
• Collaborate with internal teams to resolve billing discrepancies and address customer inquiries in a timely and professional manner.
• Conduct regular audits to identify and correct billing errors, ensuring accuracy and compliance with regulatory standards.
• Generate comprehensive reports and analysis to track billing performance and identify areas for improvement.
• Stay updated on industry trends and regulations to ensure adherence to best practices and compliance requirements.
• Assist in the development and implementation of billing policies and procedures to optimize efficiency and streamline operations.

Key Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred not required).
• Minimum of 3 years' experience in billing, accounts receivable, or related financial roles.
• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Excellent communication and interpersonal skills, with a customer‑centric approach.
• Detail‑oriented mindset with a focus on accuracy and efficiency.

Key Nice‑To‑Haves

• Certified Billing and Coding Specialist (CBCS) certification.
• Sage 300 experience.

Key Info

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms.

Join us at United Utility and become a valued member of our diverse and dynamic team, where your contributions will make a meaningful impact on the future of the electric utility industry. We welcome candidates from all backgrounds to apply and invite you to be part of our journey towards a brighter, more sustainable future.

Accessibility:

If you need an accommodation as part of the employment process, please contact
Email: [e-mail]

Equal Opportunity Employer is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Equal Opportunity Employer, including disabled and veterans.