Billing Services Account Manager

Scion Staffing, Inc.; Philadelphia (Philadelphia County); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Remote Flexibility

Competitive Compensation

Technology-Forward Environment

Build and Make an Impact

Collaborative, Mission-Driven Work

Job summary

Scion Staffing, Inc. has been engaged to conduct a search for a Behavioral Health Billing Services Account Manager for an AI-driven healthcare technology client transforming revenue cycle management for behavioral health clinics.

This fully remote opportunity is ideal for a tech-savvy, solutions-oriented professional who understands healthcare operations, billing, and collections and is excited to help clinics modernize their workflows through evolving software and technology.

Qualifications

• Experience in healthcare operations, revenue cycle management, billing or related field.
• Strong understanding of clinics’ billing and collections processes.
• Ability to learn new software and AI-powered tools quickly.

Responsibilities

• Manage relationships with behavioral health clinics and act as primary contact.
• Monitor billing health and identify trends, risks, and opportunities.
• Lead onboarding and transitions for software implementations.
• Troubleshoot issues, de-escalate concerns, and coordinate solutions.
• Collaborate with onshore and offshore teams to improve outcomes.
• Develop workflows and leverage AI features to boost efficiency.

Skills

Healthcare ops

Revenue cycle

Client management

Tech-savvy

Communication

Problem solving

Tools

AI tools

Billing systems

CRM software

Job description

Scion Staffing has been engaged to conduct a search for a Behavioral Health Billing Services Account Manager for an innovative, AI-driven healthcare technology client transforming revenue cycle management for behavioral health clinics. This fully remote opportunity is ideal for a tech-savvy, solutions-oriented professional who understands healthcare operations, billing, and collections and is excited to help clinics modernize their workflows through evolving software and technology.

POSITION OVERVIEW

The Behavioral Health Billing Services Account Manager will serve as a strategic partner to a portfolio of behavioral health clinics, overseeing client relationships, monitoring billing health, and proactively identifying opportunities to improve revenue cycle performance. This role combines healthcare operations, billing and collections knowledge, client management, and technology adoption to help clinics navigate software transitions and resolve operational challenges. As a newly created position within a growing team, this individual will have the opportunity to build processes, develop scalable workflows, and contribute to the evolution of an AI-driven approach to healthcare revenue cycle management.

PERKS

• Remote Flexibility: Work remotely from an approved hiring state, with flexible scheduling aligned with Eastern Time Zone business hours.
• Competitive Compensation: Earn a competitive salary aligned with your experience and expertise.
• Technology-Forward Environment: Work with innovative software and AI-powered tools that are transforming traditional healthcare billing and revenue cycle processes.
• Build and Make an Impact: Help shape a newly created role, establish workflows, and introduce process improvements that support a growing organization.
• Collaborative, Mission-Driven Work: Partner with healthcare clinics and cross-functional teams to solve meaningful operational challenges and improve the billing experience for behavioral health providers.

RESPONSIBILITIES

• Manage Clinic Relationships: Oversee a portfolio of behavioral health clinics, serving as a primary point of contact and building strong relationships through responsive, proactive communication.
• Monitor Revenue Cycle Health: Maintain visibility into each clinic's billing and collections performance, identify emerging issues, and proactively communicate trends, risks, and opportunities for improvement.
• Lead Client Onboarding and Transitions: Coordinate clinic setup and software transitions by gathering required documentation, including payer contracts, provider credentials and licenses, authorization forms, and electronic payment and enrollment information.
• Troubleshoot and Resolve Issues: Take an active, hands‑on approach to resolving clinic challenges, de‑escalating concerns, investigating root causes, and coordinating timely solutions.
• Collaborate Across Teams: Work closely with onshore billing, payment posting, authorization, and verification of benefits teams, as well as offshore collections teams, to resolve issues and improve clinic outcomes.
• Develop Processes and Leverage Technology: Build and refine systems, workflows, and operational processes while adopting new software features and AI‑powered tools to improve efficiency, organization, and service delivery.

QUALIFICATIONS

• Experience in healthcare operations, behavioral health practice management, revenue cycle management, medical billing, collections, or a related field, with an understanding of how clinics operate.
• Working knowledge of the healthcare revenue cycle, including billing, collections, payer contracts, credentialing, authorizations, and electronic payment processes.
• Strong technology aptitude and the ability to quickly learn and adopt new software, AI‑powered tools, and evolving systems.
• Excellent organizational, analytical, and problem‑solving skills, with the ability to manage multiple clinic relationships, prioritize competing needs, and proactively identify issues.
• Strong client communication and relationship management skills, with a collaborative, adaptable, and hands‑on approach to resolving problems and building processes in a changing environment.

COMPENSATION AND BENEFITS

The salary range for this position is $75,000–$90,000 annually, depending on experience.

EEO & INCLUSION STATEMENTS

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class.

We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction‑based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records.

We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non‑biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.